Adobe Creative Cloud is needed to resolve this problem.....

[kayak107]

Using mac high sierra.  LrC.  Adobe Creative Cloud installed on desktop and working ok.  From time to time this message appears on the desktop. Today I got this second message.

[DdeGannes]

[johnrellis]

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I think you should follow the instructions in the first message you posted:

[Use the blue reply button under the first post to ensure replies sort properly.]

[kayak107]

then the ACC desktop installer starts to install the app.

then the ACC intstaller starts to install the desktop app.

[GoldingD]

Probably the point, perhaps your copy of the Adobe Creative Cloud Desktop App is corrupt or gone missing.

[kayak107]

ok but a new copy has been installed several times.  I suppose if it continues I should uninstall and install.  thank you.

[josephlavine]

I suggest uninstalling and reinstalling the Creative Cloud App.

warmly/j

[GoldingD · Accepted solution]

To uninstall see:

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

Follow links in the above, make sure to read all instructions. Do bot simply uninstall it via the OS, use the tool.

And of course to install (and use a fresh new download)

https://www.adobe.com/creativecloud/desktop-app.html