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Adobe CRLogs dump files - huge amount of space!

Explorer ,
May 09, 2025 May 09, 2025

To cut a long story short, I discovered why my C Drive on my Windows 10 PV has become almost full and it was because there were over 300Gb worth of Appdata/Adobe/CRLogs/Dumps files.
I found these in both the Appdata/Roaming folder and the Appdata/LocalLow folder.
As the Roaming folder is not relevant to my set up, I deleted the Dump files yesterday and freed up over 90GB of space on my C Drive.
I'm also going to delete the LocalLow Dump files, which as you can see from the attached, occupy 213Gb !

 

What I want to know is why Adobe clearly has not resolved the issue (supposedly, according to other threads) in 2022. I had the impression that the Dump files are auto deleted after a certain period of time. 


I might add that one of my friends has no such issues on his Windows 10 PC in his Adobe CRLogs folders ! 

 

Be interested tou hear of your experiences with this issue. Thanks.

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Explorer ,
May 09, 2025 May 09, 2025

I forgot to add that these Windows Dump files are created when Lightroom crashes, which seems to happen fairly regularly on my PC. Every time I send the error report to Adobe I get no response or even whether or not they've inspected the report.

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Community Expert ,
May 09, 2025 May 09, 2025

the those are logs of app crashes.  that you have so many indicates a system issue.

 

on my 2018 computer that's had a cc all apps and captivate subscription the entrie time:

 

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that's not to imply you're alone.  you are not.  but that just means there are more than a few people using adobe apps with system issues.

 

 

 

 

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Community Expert ,
May 09, 2025 May 09, 2025

and you shouldn't expect adobe to respond to your reports.  generally, they do not.

 

my guess is they only pay attention if there's a wide-spread problem. ie, they're not going to troubleshoot your computer, but if they detected an app issue, they would take action.

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Explorer ,
May 09, 2025 May 09, 2025

Yeah, definitely something up as regards the frequency of Lightroom crashes. I'm planning to re-install the LR and also create a new catalogue to see if that gets round it. 

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Community Expert ,
May 09, 2025 May 09, 2025
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maybe check with the lr experts to see if they have any suggestions.

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