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can't open Lr classic

New Here ,
Oct 29, 2025 Oct 29, 2025

I’d like to ask why my Lightroom Classic won’t open. The system check shows no compatibility issues, but the application still won’t launch. Also, my Creative Cloud desktop app won’t open either — it automatically crashes right after starting. Has anyone found a solution to this problem?

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Adobe Employee ,
Oct 29, 2025 Oct 29, 2025

Hi, thanks for reaching out, and we're sorry about the trouble! 

Please let us know the version of Lightroom Classic you're using and the version of Windows. Are you getting a crash report or error message? 

Please ensure you have all available Windows updates installed on the computer. Also, check out this conversation and try the steps mentioned in the correct answer: https://adobe.ly/3WtUSa5

 

Let us know how it goes! 
Thanks,
Nikunj

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New Here ,
Oct 29, 2025 Oct 29, 2025
Hello:

My Lightroom Classic is version 15.0, and Windows is Windows 11.
At first, I received an error message, but later it stopped showing up and
the application just automatically crashes and closes.
I tried reinstalling it, but my Creative Cloud desktop app still won’t
launch.
I’ve also tried the solutions from the link you provided, but they still
didn’t work. What should I do next?

sinfang
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New Here ,
Oct 29, 2025 Oct 29, 2025
My Lightroom Classic is version 15.0, and Windows is Windows 11.
At first, I received an error message, but later it stopped showing up and the application just automatically crashes and closes.
I tried reinstalling it, but my Creative Cloud desktop app still won’t launch.
I’ve also tried the solutions from the link you provided, but they still didn’t work.🥲
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New Here ,
Nov 09, 2025 Nov 09, 2025
LATEST

My problem is similar but not exact. LRC v15.0, Windows 11. We recently returned from a trip. I turned on my desktop and noticed there were 5 Adobe apps to update. LRC .15 was one of them. I clicked to update all of then. Later, I went to open LR and nothing. Nothing at all. No circles that it was loading. I tried using my desktop icon, the app in settings, and the LRC app on Creative Cloud. It doesn't even look like it's working. No error message. Nothing. I tried to uninstall it but received a message that I couldn't uninstall it since it was already open. It worked great before this update. Any advice? 

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