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Canon CR3 Files still not uploading in New Lightroom 11.0.1 Update. HELP!

New Here ,
Nov 17, 2021 Nov 17, 2021

I just got a new Canon R6 camera and the images are cr3 files. I tried uploading into my new Lightroom 11.0.1 and the files are not recognized. I'm working on an iMac running the latests Monterey version 12.0.1 software.  Every conversation I've read, people have said to update software but I'm 100% up to date. I tried the Adobe DNG converter with no luck either. Please Help! What am I missing? 

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Community Expert ,
Nov 18, 2021 Nov 18, 2021

Canon R6 raw files are supported since version 9.4. Did you perhaps select CRAW in the camera? I'm not sure if that is supported.

 

-- Johan W. Elzenga
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Community Expert ,
Nov 18, 2021 Nov 18, 2021

Supported cameras: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Special notes for CR2 and CR3: https://helpx.adobe.com/x-productkb/multi/editing-canon-dual-pixel-raw-cr2.html

 

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Community Beginner ,
Nov 19, 2021 Nov 19, 2021

I'm experiencing this same thing. Have you found a workaround?

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Community Beginner ,
Nov 19, 2021 Nov 19, 2021

Update: Here's what worked for me. In File Handling (top right of import screen) I unchecked "Don't import Suspected Duplicates." In my case, prior to getting my R5 recently, my Lightroom imports never included the jpeg previews I use soley for the purpose of seeing my work in my Cam Ranger app while I'm shooting. Lightroom only ever imported my raw files. Now for some reason Lightroom is giving preference to the JPEG files for importing and is recognizing the raw files as "duplicates" of the jpegs. Hope that helps you too.

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Community Expert ,
Nov 20, 2021 Nov 20, 2021
LATEST

You know that LrC can treat jpg + raw as separate files?

https://helpx.adobe.com/lightroom-classic/help/file-import-formats-settings.html

 

IMHO, unchecking "Don't import suspected duplicates" is somehow risky and having it activated helps keeping away from the troubles guaranteed when importing the same photo twice or even more.

 

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