Canon R6mii not importing images on tethering in lightroom classic

Report · Oct 17, 2024

Hi everyone, I have seen some disscussion about this online, but havent been able to find the solution.

I have a canon R6 mii (with firmware 1.5) and use an HP laptop (windows 11 updated) with lightroom Classic (latest version 14.0). I'll leave the specs under my issue.

After upgrading to a Canon R6mii in august 2024 (already the camera was supported) I am unable to see the photos while tethering on lightroom classic. The Camera is recognized in lightroom, able to see the screen on live view and even use the trigger to take a picture, but files do not pop up in lightroom.

I tried resetting preferences, created a new catalog,changed the destination location, etc etc but the photos still did not pop up, so I ended up going to the folder that I assigned and it seem that it doesn't import the photos to that folder either. I have tether before with my Canon R6 with no problem. Maybe its a setting that I am not seeing either on Lightroom or my camera?

Lightroom Classic version: 14.0

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Home Premium Edition

Version: 11.0.22621

Report · Oct 18, 2024

Hi, we're sorry about the trouble! Please try updating Lightroom Classic to version 14.0.1 and check if that makes a difference.

You can also check: https://adobe.ly/4eMrVxK

Thanks,
Nikunj

Report · Oct 20, 2024

Hi Nikujun, Issue still remains.

Uptaded to Lightroom 14.01 and issue still remained.

Report · Oct 21, 2024

Did you try the steps in the help article Nikunj.m linked to?

Report · Nov 26, 2024

Yes I have tried all troubleshooting from the page and issue persists.