Known Participant

Question

Crop tool now reverts back to previously cropped image

Forum|Forum|1 year ago
August 26, 2024
8 replies
3360 views

It seems since the latest upgrade when after cropping an image, when you go to crop another image it reverts back to the previous image. It does this for any image you want to crop.

I have the latest lightroom classic upgraded.

Video drivers are up to date.

Use graqphics processor is off. (It is grayed out and states it's due to an error)

Windows

MHB1989

Participant

I know this has been an issue but I don't know the fix. I have a brand new hard drive with a geforce RTX 5080 processor as of today and this is the first time I've encountered this bug. Windows machine, custom built, 128MB Ram, latest updates and versions of app.

I went through about 50 photos editing in the desktop version with no problem. Then, I tried to crop and it reverted to a PREVIOUS picture I had already cropped. and it was stuck so I had to go back to library and then develop and try again but NOTHING would let me use the crop tool on any pictures past that point as it simply reverted to that earlier picture.

I know you can reset preferences but is there another fix? This apparently was a known bug but I can't find the fix. Thank you! I'm guessing it has to do with the new graphics card and hard drive on my machine.

ring leader

Participant

This seems to be the same problem I have.

1. Edit many photos just fine.

2. Edit photo A

3. Edit 2 more photos (B & C), but no cropping.

4. Edit photo D. Click crop tool. Photo A appears with crop lines.

5. Click to turn off crop tool. Photo D appears.

6. Repeat steps 4 & 5, ad nauseum.

7. Make other edits on D.

8. Move to photo E, Click crop tool. Photo A appears with crop lines.

9. Click crop tool to turn it off. Photo E appears.

If I try to change the A crop, the cursor always shows rotate, but does not actually rotate the photo, but the History shows the crop angle I "chose" although the photo doesn't change. When I turn off the crop tool and hover over the History, the image does show all the rotations, but I couldn't see what it was doing at the time.

I have rebooted Lightroom and Windows, and downloaded the latest driver for my Video card. I think I was able to do a few edits, but soon had this problem again. My images are on F: drive and I don't want them on One Drive. Neither do I see that they are there from my desktop, which is where I do my editing. I used my laptop as a backup on a recent trip and it seems Windows puts files on One Drive. It's possible those copies are on One Drive.

This issue is keeping me from doing anything with my photos that involves cropping. Help!

LR_System_Info_8-17-2025.txt

ring leader

Participant

Rebooting seems to have fixed the problem, but iit has re=occurred before.. We'll see.

rhilaw

Participant

I'm also having this issue. I crop the image to the final image - and then if go to work on another shot and come back to the one I already finished it has changed the crop entirely. It keeps the ratio the same but ends up cropping to th bottom left of the image. So frustrating becuase if I go back through the history of my edits it doens't revert it back

LilaHPhoto

Participating Frequently

This is beyond frustrating. I can't crop an image and then change the aspect ratio of the cropped image. It reverts back to the original.

I've completely uninstalled onedrive. I've reset the preferences.. wth.

LilaHPhoto

Participating Frequently

It also only does it to "some" photos. Not every photo.

exposurenz1

Known Participant

I am having the same issue, Imac 2019 all running the latest updates. Very annoying. Resetting preferences hasn't changed anything, neither has turning off the graphics processor

JohanElzenga

Community Expert

The question is, what is "the same issue"? There is a known bug that the crop tool briefly shows the previous image. That does not seem to be the same as discussed here, but is that what you mean? See https://community.adobe.com/t5/lightroom-classic-bugs/p-previous-image-briefly-appears-in-crop-tool/idi-p/14927001

-- Johan W. Elzenga

GoldingD

Legend

robertv47531707

Graphics Processor Info: 
DirectX: AMD Radeon RX 6900 XT (32.0.11029.1008)
Init State: GPU disconnected
User Preference: Auto
Enable HDR in Library: OFF

Something is not correct in how your copy of LrC is handling your GPU.

First see:

https://community.adobe.com/t5/lightroom-classic-discussions/profiles-icon-greyed-out/m-p/13339621

and:

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

Also, that GPU Driver, Windows Store version 32.0.11029.1008, I suspect a slightly newer one exists, 32.0.11037.4003. Yo may want to update that.

Have you considered resetting the preferences file?

he preference file can get corrupted, leading to all sorts of odd behavior. Resetting the preference file is basically deleting the preference file (or relocating), and restarting LrC, whereupon LrC will recreate the preferences file. The preference file keeps track of all sorts of things, not just the preferences settings. Note that a side effect of doing this may/will return preference settings to defaults. Carefully read the following references.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

One additional observation:

Library Path: D:\My Data\OneDrive\Pictures\Lightroom\Lightroom Catalog-v13-3.lrcat

Some debate if the presence of OneDrive in the Library Path indicates the catalog is actually on OneDrive instead of actually on the hard drive, or if that just indicates that the catalog is being automatically sync'd to OneDrive. Either is bad. Either can effect LrC performance, Either is not recommend.

In the case of sync to OneDrive, that will slow LrC performance down, as each and every edit, or even the thought of an edit will sync to OneDedrive. And as LrC is a parametric editor, each edit is compounded on that the sync will include each and every edit history state that proceeds the latest edit. It would be far better to relocate that catalog to a folder that is nor associated with OneDrive. This occurs because you have and use an MS account to log on to your Windows PC as opposed to a local account. Basically MS got pushy and forced that upon you. Their are lots of videos on the web describing how to avoid that, how to fix that.

For now, you could create a folder on one of your hard drives. Name that folder anything you like, perhaps MyPhotography, Lightroom, Rumpelstiltskin, anything other than Pictures. Ad move your catalog to that folder. Some of the System Folders (Librarys) that OneDrive gets associated with are Pictures, Documents, Desktop, Downloads, Videos.

Simon28043222o3uf

Participant

I have same issue. Having to exit and restart to workaround.

Lightroom Classic version: 13.5 [ 202408062022-6258095b ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Business Edition

Version: 11.0.22631

Application architecture: x64

System architecture: x64

Logical processor count: 16

Processor speed: 3.3GHz

SqLite Version: 3.36.0

CPU Utilisation: 0.0%

Power Source: Plugged In

Built-in memory: 32681.1 MB

Dedicated GPU memory used by Lightroom: 547.7MB / 16338.2MB (3%)

Real memory available to Lightroom: 32681.1 MB

Real memory used by Lightroom: 6420.1 MB (19.6%)

Virtual memory used by Lightroom: 7695.1 MB

GDI objects count: 1041

USER objects count: 3748

Process handles count: 4645

Memory cache size: 0.0MB

Internal Camera Raw version: 16.5 [ 1953 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

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Camera Raw real memory: 1066MB / 32681MB (3%)

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Standard Preview Size: 3840 pixels

Displays: 1) 3840x2160

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: AMD Radeon RX 6900 XT (32.0.11029.1008)

Init State: GPU disconnected

User Preference: Auto

Enable HDR in Library: OFF

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: D:\My Data\OneDrive\Pictures\Lightroom\Lightroom Catalog-v13-3.lrcat

Installed Plugins:

1) AdobeStock

2) Flickr

3) Nikon Tether Plugin

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Subsystem : 232c1458

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johnrellis

Legend

@Simon28043222o3uf: "I have same issue."

The original post discusses two issues, weird behavior with the Crop tool and the GPU getting disabled automatically. Which of those two are "the same" for you?

Your System Info shows your GPU getting disabled automatically:

"Init State: GPU disconnected"

To address this issue, try deleting the file "Camera Raw GPU Config.txt" as detailed here:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-3

That will cause LR to reevaluate the capabilities of your GPU. After you do that, does it get disabled again?

johnrellis

Legend

Hmm, in past instances of similar symptoms with the Crop tool, resetting preferences fixed the issue.

"Use graphics processor is off. (It is grayed out and states it's due to an error)"

To address this issue, try deleting the file "Camera Raw GPU Config.txt" as detailed here:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-3

That will cause LR to reevaluate the capabilities of your GPU. I

f that doesn't help, do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

DdeGannes

Community Expert

@robertv47531707 , I would like to test this on my Windows laptop, please confirm you are using Lightroom Classic 13.5.

Just a thought while using crop in the Develop module and the tool is activated you cannot navigate from the image until you close the crop tool.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

robertv47531707Author

Known Participant

As I stated It is up to date.

DdeGannes

Community Expert

@robertv47531707 , confirm it's LrC 13.4.

johnrellis

Legend

First, restart your computer. If the problem persists, try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

robertv47531707Author

Known Participant

Resetting Preferences did nothing. The problem is still there.

robertv47531707Author

Known Participant

I also just noticed that when it reverts back to the original cropped image, if you try to resize the image it shows the Aspect Ratio Tool only.

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