D810 Tethered Capture

[steve9791]

Could someone please help before I pull my hair out

I've never done tethered capture before but I have a shoot coming up at the end of the month when I have to shoot tethered. 

I have a D810 with a 15ft Teather Pro USB 3.0 cable attached to a MacBook Pro running OS X El Capitan and Lightroom CC.

Before upgrading to Lightroom CC (today) I had LR5.7 which was supposed to support tethered capture with the D810.  However, lightroom could not / would not detect the camera.   I contacted Adobe who advised upgrading to LRCC as this did support tethered capture with the D810.  However, Lightroom, for reasons unbeknown to me, seems to refuse to recognise the camera.  I've tried any number of different methods of connecting it and turning it on but nothing seems to work.

I've seen the Adobe Troubleshooting link online for tethered capture but none of what is described works or seems relevant to my particular problem, and to be honest, it seems out of date too.

Am I just being dumb and overlooking something really simple or does tethered capture with LRCC and Nikon D810 just not work.

Any answers, including any camera settings I might be overlooking would be greatly appreciated before I end up completely bald...!! 

Thanks

[ssprengel]

Adobe is using Nikon software to connect to the camera.

I suspect your cabling is iffy, or if you’re on a Mac then Nikon had to rewrite their tethering interface for El Capitan and it may not work quite as well, anymore.

Do things work any better if you use a different, much shorter USB cable, in a location outside the studio?

Also do you have anything else plugged into the USB on the computer?  My original Samsung Galaxy S phone used to wreak havoc on other USB connections when I had it plugged into my computer for charging or image transfer.

[nratt]

Sorry to hear this is still a problem. I've not had trouble tethering with my D810 since Adobe's 6.4/2015.4 update. But I'm not in business, so I don't use it every day. I'll get back on here if I learn of anything that might be of help.

[Carmine Picarello]

Now that some time has passed, has Nikon offered up a solution to the eternal issue of being able to tether cameras such as the D810 to the latest MAC OS? It always seems like Nikon is the last to get with the program. I've always been irked that Canon freely distributes capture software with the cameras but Nikon wants you to buy theirs.

IMHO LR is far and away the best all around solution for image management and Nikon seems reluctant to admit as much. As a Nikon shooter for over thirty years, I'm very disappointed.

[ntarenco]

I have the same issue but never upgraded to El Capitan. I recently upgraded to LRCC by the Adobe agent recommendation but still cannot tether my Nikon D810. I've tried in both USB ports... nothing happens. Any update for all that we have this annoying issue?

Thanks!

[kimberlyt64072052]

I'm using tethered capture with Lightroom 6 (the latest update : Install Photoshop Lightroom ) connected to Nikon D810 on my Macbook Pro running Mac OS X Yosemite 10.10.5. Tethering works, but I had to remove my CF card, otherwise it doesn't work for me.

CF card can still be used for importing images into computer when D810 is connected. But, tethered capture doesn't work when my CF card is inserted

hope that works for you.

[ntarenco]

Kimberly,

I know that and that is how I am currently downloading my pictures. No, you answer doesn't help since what I need is a solution that allow me to do tethered captures. I went to the Apple store and they tried a bunch of things just to conclude that the issue is either Nikon or Adobe. Nikon sent me a new cable for free and it is still not working. It does work with my Nikon D300 though. That narrows the issue to Adobe. You guys recommended to buy Lightroom CC and said it WILL work with it. Well, I did subscribe but PL doesn't recognize my camera. What I want to know is how to make it work and what is Adobe doing to give cuatomers what you guys promised.

It is very frustrating to get the king of answer you just gave me, you didn't answer my question, didn't offer a solution and just told me something a begginer can figute by himself.

Lookin forward to listening from you.

Natalia

Sent from my iPhone

[DdeGannes]

You have raised a new issue in a thread that is approximately one year old and has already been marked as answered.

It would be better if you raised a new thread to address your specific issue with respect to the version of Lightroom and Operating system you are currently using, since other users that may be able to help may not revisit the thread.

This is a user to user forum so you may not attract attention with Adobe Staff.