Denoise failing to run

[Steven_Mendez0236]

Hey, 

     I am experiencing a wierd phenomenon where whenever I try to use the denoise tool on my photos, the box gets a checkmark like it's going to process the image, but then it just quickly unchecks itself without giving me any kind of error message. I've tried eliminating all the easy fixes that I could think of. Whenever I restart lightroom, the denoise tool will make more progress but only really lasts a few more second before it stops itself without giving me an error message. I'm running the 14.5.1 version of lightroom on my sequoia 15.7.1  2020 mac book pro with well over the ram requirements. I am editing cannon raw files with no other edits made to them before attempting to denoise. I tried resetting lightrooms preferences, turning the denoise tool on and off, and even creating a new photo catalog. Nothing has fixed the issue and my workflow has been completely disrupted. I have no other image editing software downloaded and the only changes that occurred prior to the issue starting was updating my computer and lightroom. I have attached a link to the video of what I am experiencing and I would appreciate any help!! 

https://drive.google.com/file/d/1C7LjCcEYXahd8cA6cP1lxA9L_-9zDWHZ/view?usp=sharing 

Thanks!

-Esteban

[Sameer K]

Hey, @Steven_Mendez0236. Welcome to the Lightroom Community. I'll help you figure this out. 

Please test and confirm if the issue appears with a specific set of images with no prior edits, and share the system info from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here.

Also, where are the original images stored, on the internal or external drive?

Just to be sure, ensure Lightroom Classic has the required permissions on the macOS: https://adobe.ly/43zB3AJ

After this go to File > New Catalog and check with a different set of images. 

Let me know how it goes. Thanks! 

Sameer K

(Type '@' and type my name to mention me when you reply)