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DNG scans via Silverfast not importing to catalog

New Here ,
Jul 26, 2024 Jul 26, 2024

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Hello,

 

I recently noticed when scanning some 120 negatives with my v600 & Silver Fast 9 the DNG files do not properly import to my LrC catalog. I scan them as 48bit/16bit raw dng files to convert in LrC with the Negative Lab plug in. I have done this for a few years now and never had an issue until yesterday when importing some scans. 

 

LrC will set up a preview of the file but won't show a numerical presence in the side menu. Any ideas?

 

Screenshot 2024-07-26 at 10.12.04 AM.pngScreenshot 2024-07-26 at 10.23.33 AM.pngScreenshot 2024-07-26 at 10.37.07 AM.png

 

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New Here ,
Jul 26, 2024 Jul 26, 2024

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Update: I tested if it would also act this way with RAW files from my camera. Sure enough my RAW files from my Canon R are also not being recognized. I do get a preview of the files but I cannot edit them. I have had no issue with RAW files prior until now. I haven't changed any settings recently to my catalog or import settings. Any ideas on what may be the issue? Thinking of moving to a prior version of LrC to see if that may be the issue. 

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Community Expert ,
Jul 26, 2024 Jul 26, 2024

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Can you share one of your files?  I don't think it is a Lightroom problem.  Instead, it might be an operating system problem.  Maybe "write permissions" were changed in an update.   

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Community Expert ,
Jul 26, 2024 Jul 26, 2024

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Try this: open your catalog folder and trash the 'catalogname helper.lrdata' file. Then start Lightroom Classic again and see if that solved the problem.

 

-- Johan W. Elzenga

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LEGEND ,
Jul 26, 2024 Jul 26, 2024

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To build on Johan's reply, your screenshot shows a negative count of photos for a folder, a sure indicator that the Helper.lrdata got corrupted due to a LR bug and needs to be deleted.

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New Here ,
Jul 26, 2024 Jul 26, 2024

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I ended up finding out the catalog was corrupted and ended up creating a new catalog, with the new catalog I can import RAW files no problem! I was considering making a new catalog so I guess it happened at the best time. 

 

Went through Adobe's support chat and had an agent remotely test the issue. 

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LEGEND ,
Jul 26, 2024 Jul 26, 2024

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Most likely simply deleting the Helper.lrdata file would have fixed this issue without needing to create a new catalog.

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