Edit in Adobe Photoshop 2024 not working

[michaelp6489266]

I get the prompt that Lightroom and Photoshop are having issues connecting. I've tried resetting the preferences of Lightroom Classic and photoshop. As well I have re-installed them both through the Creative Cloud App. 

Still doesn't work 😞

Any other ideas out there?

Adobe Photoshop Version: 25.11.0 20240716.r.706 b326a7d x64

Lightroom Classic version: 13.5 [ 202408062022-6258095b ]

Windows 10 Pro

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for any problem with software!]

[Livna48]

The problem still exists even after the latest updates of LRC and PS 2024. However, it works with the PS Beta 26.0.0 release. Immediately after I installed it, LRC recognized it and let me select the Beta version as a first option for edditing.

[michaelp6489266]

Awesome, works for me too. . . on Windows.

[ashleys18899981]

This worked! Thank you

[saitejagopi2894]

Thanks for reporting the issue.  Warning dialog indicates a problem with the Photoshop installation. Typically, reinstalling Photoshop resolves this issue.However, since reinstallation hasn’t worked in this case, which is unusual, I have a few questions to help us diagnose the problem:

1. Antivirus Software: Do you have any antivirus software installed on your machines? If so, could you try disabling the antivirus and then reinstalling Photoshop?
2. Folder Permissions: Could you please check and share the permissions for the following folders?

• Mac: /Library/Application Support/Adobe
• Windows: C:\Program Files (x86)\Common Files\Adobe

[thomas34450820aij8]

SEPT 23 2024 UPDATE

via the cc app (windows 10 - desktop) i updated LRc to 13.5 and PS 2024 to 25.12.0 20240903.r.806 055f5e9 x64

got the not connecting issue between the two program.

1. restarted the computer - didn't work

2. reset the preferences - restarted both programs -- didn't work

3. forced LRc preferences to use PS as the second choice -- didn't work

4. uninstalled PS Beta -- didn't work

5. downgraded LRc to 13.4 -- everything worked. 

I'm glad i had an hour to blow while I'm working on deadline

[cody_2350]

Simply uninstalling and reinstalling Photoshop resolved the issue for me. 

[ümit kivanç]

Hello everyone,

Uninstalling and re-installing Photoshop via CC has solved the issue for me (MacPro + Sonoma 14.6.1) . I hope this works for you too.

(Close LR before.)

Good luck.

[rs68255699]

Hi,

Lightroom Classic (version 13.5.1) can't connect to Adobe Photoshop 2024 (version 25.12) fully updated.
But... I also have installed the Beta version of Photoshop (version 26.0.0) and LRC does not connect to the Beta version either.

I searched the community but only found posts from 2018, i think not relevant anymore?

I have the Dutch version of both LRC and PS. Preferences external editing in LRC are on Photoshop 2024.

Adobe advices in the error message to install Photoshop again...

Will this solve the problem? I think it is a Lightroom issue?

[JohanElzenga]

There are lots of reports here. Reinstalling Photoshop (not Lightroom) does solve the issue. What also solves it (at least for me it did) is selecting Photoshop beta as the external editor.

[rs68255699]

Thanks a lot JohanElzinga! Selecting PS beta as external editor did the trick. Good enough for me!

[arjunhaarith]

Hi,

Can you try out the following solutions :

First Solution : 

Please uninstall and reinstall Adobe Photoshop <version> (as per the dialog). This should resolve the issue (ideally this happens if Adobe Photoshop Beta was installed at some point of time)

Second Solution :
If the above solution doesn't help, please try a clean reinstallation.

Please follow the steps below:

• Backup all personal data, like templates, presets etc.
• Uninstall everything in CC including preferences,   https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
• Then uninstall the CC desktop app,    https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
• Clean your computer of CC files   http://www.adobe.com/support/contact/cscleanertool.html
• Restart your computer (don't skip this)
• Reinstall the CC desktop app,    https://www.adobe.com/creativecloud/desktop-app.html
• Use the desktop app to install your CC programs
• Restore your personal data.

Third Solution :
Ideally, the first two solutions are preferred. If that doesn't work altogether, then you can use the below mentioned solution:

You need not have to downgrade the app to LrC 13.4, you can still continue to use it in LrC 13.5/LrC 13.5.1 as an Additional external editor.
With this approach of using the Additional External Editor, The image is created first, imported into the catalog, and then opened in Photoshop (This approach adds copies to your catalog, even if you never edit them).

Thanks,

Arjun

[rs68255699]

Thank you for responding. For now it is working with the beta version. I am okay with that.

It's awesome that you come up with solutions, and I appreciate it, but it's quite a hassle.....

If the problem will occure again, I will reinstall Photoshop.

I copied your solutions on my computer.

Best regards

Reina

[Yannis-d]

 Check Lightroom Preferences->External Editing and check for the dropdown if Photoshop 2025 is selected. Not photoshop 2024.

This worked for me with out unistalling anything

[rs68255699]

Thanks for responding. Photoshop 2025 just was released in the Netherlands and indeed this is working also. Thanks!