Enhance fails when image on external drive

[Kivlegu]

I get an error when I right click a file and try to enhance it (e.g. noise reduction). The error is:

There was an error writing the file. (1)
E:\2023\04\10\DSCF4988.RAF

This only happens when the files are on an external drive and catalog on local drive. I have checked that the files are not read only and that I have write permissions (I can rename the file in question, I can create files, I can delete files and so on).

If I create a new catalog and use image files on my local (C:) drive it works. Why would it be writing to the RAF anyway? It should be making a DNG. Anyone have a clue?

[Kivlegu]

Oh, and just to be clear: I have almost 1TB free space on the external drive and several hundred gigabytes on the internal drive.

[dj_paige]

I'm guessing the error message refers to writing the DNG.

You would need to check the permissions on the exact folder that you are trying to write to, which is E:\2023\04\10\. Permissions on files are not relevant.

Another possibility is that there is some hard disk malfunction on the E: drive. You should run diagnostics on this drive.

[Keith Reeder]

Can you export the file but not "enhance" it?

Also - GPU details, please. I wonder if it's just a coincidence that the error you see is one which has come up a lot lately in relation to underpowered GPUs failing to run Denoise...

[Kivlegu]

I can indeed export the file. I have an RTX 3080 10GB, running the latest studio driver. Hardly underpowered.

[Keith Reeder]

Nice card. We needed to rule it out as a source of the problem.

[Kivlegu]

Turns out it is a problem with the "front" USB port on my computer. I haven't been able to nail _what_ is going on, but the windows logs are filled with "The IO operation at logical block address 0x3867500 for Disk 3 (PDO name: \Device\00000069) was retried." (and similar).

Oddly enough I have been using that port for a while and it has been fine. Either way, I moved it to the rear USB 3.2 C-port and it's now fine.