• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Experiencing crashes within 1-2 minutes in LrC

Explorer ,
Jan 16, 2024 Jan 16, 2024

Copy link to clipboard

Copied

Ever since upgrading to a new PC, I have been unable to run LrC for more than 2 minutes before the program crashes with no indication of it happening. I've tried searching through every forum available on the web and couldn't find a solution to my issue. So far, I've attempted the following:

-Uninstall, then reinstalling the latest LrC update (13.1)
-Doing a fresh reinstall of CC desktop + LrC
-Resetting preferences
-Update Windows and any other relevant drivers, including the GPU
-Disable the GPU
-Optimise my catalog + create a new catalog
-Restarting my PC multiple times
-Gave remote access to an agent which didn't solve the problem

I have a RTX 4080, 32 GB RAM, Ryzen 9 7950x3D, so I do not think this should be a hardware issue unless I'm mistaken. One thing to note was that I did have Kernel-Power 41 issue prior but I believe I have fixed it. Any help would be greatly appreciated, as I urgently need this for my work! Many thanks

TOPICS
Windows

Views

875

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Jan 16, 2024 Jan 16, 2024

License: Unknown

 

ohhh, now that may be an issue with your copy of the Adobe Creative Cloud Desktop App aka Creative Cloud. Is it running (by default it should be, in background) and are you signed in?

 

I see that you are new to the community, but are you new to LrC? (I will include a bit of Creative Cloud knowledge at the bottom of this reply)

 

If you are in fact signed in, then go ahead and sign out, count to ten, then sign back in. Keep an eye out for any notifications. Then try LrC again.

 

If yo

...

Votes

Translate

Translate
Explorer ,
Jan 17, 2024 Jan 17, 2024

Copy link to clipboard

Copied

Do you also receive a Library sync eror as well? And do you also have the same license unknown issue on 12.5?

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Contributor ,
Jan 17, 2024 Jan 17, 2024

Copy link to clipboard

Copied

No, I don't have experienced this. I mistakenly answered under this entry here and I can't delete it. It was meant to the general topic of this thread.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2024 Jun 20, 2024

Copy link to clipboard

Copied

LATEST

Go - lightroom preferences - performance and put use graphic processor OFF

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines