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Facial recognition returns "no people found" in a folder full of headshots

New Here ,
Oct 28, 2017 Oct 28, 2017

After running the initial facial recognition scan on my catalog, Lightroom began recognizing faces in new imports...until it stopped.

Now, even with a newly-imported folder made up of nothing by clear head-and-shoulders pictures of individuals it returns a "no people found" message when I try to get it to find faces. (Some of the faces in that particular folder were already in the database, and it doesn't even recognize them.)

I'm running version 7.0.1.

Any help would be much appreciated.

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correct answers 1 Correct answer

New Here , Feb 07, 2018 Feb 07, 2018

I had a similar problem, and it drove me crazy.

Problem was that my lightroom path contained a special character.

In my case a german umlaut 'ä'.

Reinstlling lighroom to a different location, also removing the temp files fixed the problem.

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Adobe Employee ,
Nov 16, 2017 Nov 16, 2017

Hi rrgarver,

You may try and reset the Lightroom preferences back to defaults and check if that helps.

Refer: Preference file and other file locations | Lightroom Classic CC and Lightroom 6

Regards,

Mohit

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New Here ,
Feb 07, 2018 Feb 07, 2018

I had a similar problem, and it drove me crazy.

Problem was that my lightroom path contained a special character.

In my case a german umlaut 'ä'.

Reinstlling lighroom to a different location, also removing the temp files fixed the problem.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Explorer ,
Jun 10, 2018 Jun 10, 2018
LATEST

I have run into the same issue. Deleting the .agprefs file fixes it. But I also lose all my other LR preferences.

Sometimes, the face recognition will run the next time I start the program, rather than immediately after import like it should.

Pentax K-1 II . Panasonic Lumix GX85.

i7-5820k OC 4.3 GHz
32GB DDR4-2666
8x1 TB striped SSD
nVidia GTX 960
2 x 32UHD59-B 32" 4K displays
1 x Asus PB238Q HD display
10Gbe Ethernet

112TB NAS
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