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FTP server cannot be found

Community Beginner ,
Sep 28, 2017 Sep 28, 2017

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I cannot figure out what I am doing wrong. I am a rookie at this but here is my question:

I have setup a webpage with Adobe Muse. I can preview it with my Browser

I have a creative cloud account with my username being xxx@mac.com and a password.

I have created in LR a gallery and am ready to upload to my businesscatalyst site. In my configure FTP File Transfer I have a Preset that I have created:

Server: http://lungxxx.businesscatalyst.com/

Username: http://lungxxx.businesscatalyst.com/my email address that I log onto my Adobe account

Password: my Adobe account password


Then I have tried leaving my Server Path blankI have tried my Server Path being http://businesscatalyst.com/

I have tried also http://lungxxx.businesscatalyst.com/

I have tried http://lungxxx.businesscatalyst.com/my email Adobe sign on


I have SFTP selected

I have Port 22 selected. I have also tried Port 21

Then when I hit UPLOAD I am asked to enter my username and password

It is prepopulated with http://lungxxx.businesscatalyst.com/

I have left that alone.

I have tried just my email address for Adobe

I have appended this pre-populated item with my Adobe email address

And used my Adobe PW.

But I still get message "FTP transfer failed with message "the server could not be found"

Could someone tell me what I am doing wrong, please!

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Adobe Employee ,
Oct 17, 2017 Oct 17, 2017

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Hi Wayne,

Could you please check this video as it might shed some light on the topi it looks like there is an issue with the username:

Lightroom 5 & Creative Cloud: Host a Lightroom Web Gallery - YouTube

Regards,
Sahil

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