Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Graphics Acceleration is disabled due to an error.

New Here ,
Oct 16, 2020 Oct 16, 2020

I have started getting this error and I can't seem to figure it out.

GPU Snip.PNG

 

My Lightroom is also stuck with the filmstrip ribbon like this:

Lightroom strip Snip.PNG 

I've done extensive research and tried out every available solution posted by people on the internet. 

 

I've reinstalled the Nvidia drivers, heck even reinstalled the OS when coulddn't seem to get it working anyhow. Still getting this error.

I've tried the TdrDelay and TdrLevel Registry Key as well.

 

Nothing works! Please help.

 

My System info: 

Dell XPS 15 9570.

i7-8750H, 16GB RAM, Nvidia 1050Ti 4GB GPU, Samsung Evo Plus 1TB SSD.

 

I've also attached a log file.

TOPICS
Windows
6.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 16, 2020 Oct 16, 2020

Your graphic driver is not the newest on. Please try to install the latest driver and check again. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 8 - PureRAW 5 - Topaz PhotoAI 4
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 16, 2020 Oct 16, 2020

As previously stated your GPU driver is old. Also, you may have some issues with the currently installed driver, even some posabbly old leftover files from previous versions.

 

Currently you have v442.70. At NVIDIA v456.71 is listed (assuming GeForce drivers)

 

You should have an NVIDA application called GeForce Experience. Use it to update your driver. When you do, select Custom install as to cause a clean install.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 16, 2020 Oct 16, 2020

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Past that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

GoldingD_0-1602872237270.jpeg

 

GoldingD_1-1602872237271.png

 

 

GoldingD_2-1602872237271.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 16, 2020 Oct 16, 2020
LATEST
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines