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I am from Ukraine..about using product

New Here ,
Mar 17, 2022 Mar 17, 2022

Hello! I have read that users from Ukraine can use product for few months without payment , please an you help how it works?

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correct answers 1 Correct answer

Community Expert , Apr 02, 2022 Apr 02, 2022

Hi Oksana,

 

I hope that you are well and that you have solved your problem by now. If not, please contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please

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LEGEND ,
Mar 17, 2022 Mar 17, 2022

You need to contact Adobe, not this forum, because we are not Adobe in this forum, we are just Lightroom Classic users, we can't grant you free usage of the software, even if we wanted to.

 

Out of curiosity: Where did you read this? I am not aware of any such offer. Please provide the exact link.

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Community Expert ,
Mar 17, 2022 Mar 17, 2022

Are you talking about using program without a internet connection?

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Advocate ,
Mar 18, 2022 Mar 18, 2022

I only know about this 7 day  free trial link 

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LEGEND ,
Mar 18, 2022 Mar 18, 2022

Please see the below article concerning using Creative Cloud apps without an internet connection:

 

https://helpx.adobe.com/creative-cloud/kb/internet-connection-creative-cloud-apps.html

 

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Community Expert ,
Apr 02, 2022 Apr 02, 2022
LATEST

Hi Oksana,

 

I hope that you are well and that you have solved your problem by now. If not, please contact Adobe customer care for this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer
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