Images imported into Lightroom Classic in the last few days don't all display, most say "Loading"

[dong92063399]

Images imported into Lightroom Classic in the last few days don't all display, most say "Loading".  The images have three dots (...) in the upper right hand corner and when you hover over the the dots, the text says "loading" and remains that way forever.  The images will display in the Develop module if you click on them but only three will stay diplayed at a time. I am running version 13.2 of Lightroom Classic. Including screen shots. I have circled in red the dots where you can hover over them and the text will say "loading".

[moved from bugs to discussion according to the community rules - Mod.]

[F. McLion]

Did you try if it helps to re-create previews (Menu Library / Previews / ...) ?

Could you share some more details on your computer. The best way to do this is to copy the system information from the file menu and post it here.

[AxelMatt · Accepted solution]

In a first step please try resetting the preferences of Lightroom Classic:   https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

If this doesn't fix the issue, remove the preview folder by following the steps below:

1. Exit out of Lightroom.
2. Navigate to the folder that contains your Lightroom catalog. The default location is in the My Pictures/Lightroom folder under your user folder.Locate and open the [Catalog-name] Previews.lrdata folder.
3. Drag the previews.db and root-pixels.db files to the trash.
4. Restart Lightroom. If you continue to have the same issue. return to the folder you opened in step 2.
   Drag the entire [Catalog-name] Previews.lrdata folder to the trash.
5. Restart Lightroom.

[dong92063399]

Dragging the previews.db and root-pixels.db to the trash and restarting Lightroom fixed the issue.  Thanks for your help!