Import button grayed out?

Community Beginner ,
Apr 06, 2017 Apr 06, 2017

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My import button is always grayed out now.  I can't import anything.  I've deleted and reloaded Lightroom.  When I open a fresh new catalog the import button reappears, but when I open any of my backed up catalogs, there is no import button.  Thank you for any advice.

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correct answers 1 Correct answer

Community Beginner , Apr 08, 2017 Apr 08, 2017
Thank you all for your replies.  It was the Import Button in the Library Module, and it turned out that resetting my Preferences brought the Import Button back to life.

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Adobe Community Professional ,
Apr 07, 2017 Apr 07, 2017

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No replies yet?

Can you access Import from the Menu (File>Import Photos and video)  or press [ Ctrl+Shift+i ] ?

Can you supply a screen clip showing the 'greyed' Import button?

Regards. My System: Lr-Classic 11.3.1 Photoshop 23.3.2, ACR 14.3, Lightroom 5.3, Lr-iOS 7.0.2, Bridge 12.0.2, Windows-10.

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New Here ,
Jun 11, 2022 Jun 11, 2022

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nice one mate. That worked for me.. 

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Enthusiast ,
Apr 07, 2017 Apr 07, 2017

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Are you aimed at a folder where all the images are already greyed/imported? If so, the Import button will be greyed out. Try putting a fresh image on Desktop?

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Advocate ,
Apr 08, 2017 Apr 08, 2017

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There are two Import buttons in the Lightroom interface; one at the bottom left corner of the Library module, the one to which wobertc referred, and one at the bottom right of the Import dialog page, to which joefry referred. Perhaps you should clarify which button you are referring to.

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LEGEND ,
Apr 08, 2017 Apr 08, 2017

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Are you in the Library module?

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Community Beginner ,
Apr 08, 2017 Apr 08, 2017

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Thank you all for your replies.  It was the Import Button in the Library Module, and it turned out that resetting my Preferences brought the Import Button back to life.

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Community Beginner ,
Jul 16, 2017 Jul 16, 2017

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I have same problem, how did you reset the preferences?

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Adobe Community Professional ,
Jul 16, 2017 Jul 16, 2017

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Some links on resetting the Preferences file-

https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

https://www.lightroomforums.net/threads/resetting-the-lightroom-preferences-file-updated.25197/

Regards. My System: Lr-Classic 11.3.1 Photoshop 23.3.2, ACR 14.3, Lightroom 5.3, Lr-iOS 7.0.2, Bridge 12.0.2, Windows-10.

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