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Import (copy) from Card creates hundreds of temporary folders, takes ages to import, if ever.

Participant ,
Jun 26, 2024 Jun 26, 2024

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This has been happening off and on for years but since the latest update it's now a permanent issue for me.  I copy and import images from a card using a  card reader into my lightroom catalog.  I've been doing this for at least 10 years.   After importing less than 10 images lightroom no longer adds new images, and nothing more seems to be happen, although there's no spinning beachball and the activity monitor shows that lightroom isn't unresponsive....   The Copy and import photos progress bar does not appear to move at all for many minutes.... If I'm infinitely patient and wait about 20 minutes I'll notice the bar has moved a little bit, although no more images are added to the catalog..   If I look at the folder on my hard drive where the image files are importing, I'll have Temporary folder and then TempParent folder that contains a long list of additional temporary folders, each with one raw file in it.    At some point lightroom will becoe completely unresponsive and I'll likely have to force quit it.  But if I keep waiting...an hour?  Two hours? It may in fact complete the import of a few hundred raw images.  However I have deadlines and images to process so I don't have time for this.    What is going on and how can I get Lightroom to work properly?   I've taken to dragging the images from my card to the drive and then importing the folder in Lightroom, but it's extra steps and I'd prefer to import directly from the card like I've always done before.  Does anyone know what's going on and how to fix this issue?   I have a Studio M1 Mac with lots of memory and storage.   I'm importing the images into a very fast solid state hard drive.  

Screenshot 2024-06-26 at 4.08.32 PM Medium.jpeg

[moved from bugs to discussions according to the community rules - Mod.]

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Participant ,
Jun 26, 2024 Jun 26, 2024

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After force quitting and restarting lightroom, almost all of the images will magically be in the catalog.  However there will be some missing.  If I try to sync the catalog, it will get very confused as there are so many termporary folders with dupicate images in them.   If I try to re-import the images from the card, it will say that there are no new images to import, even thought there are some missing and they are still on the card.  I have to then drag all of the images from the card to the folder on my computer and it will put the missing images on the drive.  I then have to go back to lightroom and sync the folder to get then mssing images to show up in my catalog.   In all it takes about an hour to do it this way.   Good times.  In other words, importing from a card reader is basically broken on my Lightroom.  

 

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Participant ,
Sep 22, 2024 Sep 22, 2024

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Anyone?  Anyone?  Bueller?  

 

 

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Community Expert ,
Sep 23, 2024 Sep 23, 2024

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When importing from a memory card, the recommendation (and default) is to select the card listed under 'Files', rather than 'Devices'. 

 

Alternatively, copy the file from the card to your desired location using the OS tools (e.g. drag and drop), then use the 'Add' option in LrC import dialog.

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