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In transform tool, when using Guided, the loupe is low res

New Here ,
Oct 17, 2024 Oct 17, 2024

Hello guys,

 

Since the last update (14.0) whe I use Guided in the Transform panel and the loupe comes on, the lines are really low resolution (see image), you can see the pixels. It used to show defined lines that you knew where it was.

 

Tried high quality preview in Catalogue adjustments, but didn´t work

 

Any help would be great

Thanks

 

 

 

Captura de pantalla 2024-10-17 152815.png

TOPICS
Windows
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Adobe Employee ,
Oct 17, 2024 Oct 17, 2024

I cannot replicate this on Mac or Windows. There are no changes in the Guided Upright loupe that I can see and nothing like the low resolution you are seeing.  Since you are on Windows, I would recommend checking out your GPU Driver to see if needs an update or a reinstallation. 

If you post some system information, one of the Community Experts can help you. 



Rikk Flohr: Adobe Photography Org
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New Here ,
Oct 17, 2024 Oct 17, 2024

Hey Rikk, Sorry it´s my first post.

 

My laptop information is the following. 

ASUS Vivobook

Processor 13th Gen Intel(R) Core(TM) i9-13980HX 2.20 GHz

Ram memory 32,0 GB (31,6 GB usable)

Nvidia GeForce RTX4070 Laptop GPU

 

Thanks

 

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Adobe Employee ,
Oct 18, 2024 Oct 18, 2024

You might go to Help>System Info… and copy the top 20-25 lines and paste it in your reply. 


Rikk Flohr: Adobe Photography Org
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Enthusiast ,
Oct 18, 2024 Oct 18, 2024

I was able to partially replicate the guided upright lowres loupe but it was very brief.

I found it only occured on photos that had enhanced details applied. The loupe would show the lowres view for 1-2 sec then get replaced with the high quality view. (was slowest with inital attempt, it faded to not showing lowres at all with continued tests with same photo.)

Win11 ,LrC 14.0.1 Nvidia RTX 3060Ti

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Community Expert ,
Oct 19, 2024 Oct 19, 2024

I have found that zooming into the image (not necessarily 100%, 50% will do fine as well) makes it a lot easier to place the guides, because they don't move so much with every little movement of your mouse. It also kind of solves this problem, because you don't need the loupe anymore to see what you are doing. Hold down the space bar to temporarily change the cursor to the Hand tool to move around in the zoomed image (or use the small preview in the upper left corner) to place the other guides.

 

-- Johan W. Elzenga
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New Here ,
Oct 19, 2024 Oct 19, 2024
LATEST

So I have found that turning off and on GPU in the performance tab in preferences it fixed the problem, but once I open and close lightroom it goes back to being low res. So every time I open lightrrom I have to deactivate GPU and activate it again. 

It didn{t happen before, so it might be something about the new update. 

Thanks.

 

FYI this is my Sistem Info

Versión de Lightroom Classic: 14.0 [ 202410032041-b815649f ]
Licencia: Creative Cloud
Configuración de idioma: es
Sistema operativo: Windows 11 - Home Premium Edition
Versión: 11.0.22631
Arquitectura de la aplicación: x64
Arquitectura del sistema: x64
Cantidad de procesadores lógicos: 32
Velocidad del procesador: 2,4GHz
Versión de SqLite: 3.36.0
Utilización de CPU: 0,0%
Fuente de alimentación: Conectado
Memoria incorporada: 32388,9 MB
Memoria de GPU dedicada que utiliza Lightroom: 2321,6MB / 7948,0MB (29%)
Memoria real disponible para Lightroom: 32388,9 MB
Memoria real usada por Lightroom: 18492,7 MB (57,0%)
Memoria virtual usada por Lightroom: 25144,3 MB
Recuento de objetos de GDI: 1859
Recuento de objetos de USUARIO: 4227
Recuento de identificadores de procesos: 6122
Tamaño de memoria de caché: 2267,6MB
Versión interna de Camera Raw: 17.0 [ 2043 ]
Número máximo de subprocesos que usa Camera Raw: 5
Optimización de SIMD de Raw de cámara: SSE2,AVX,AVX2
Memoria virtual de Camera Raw: 1487MB / 16194MB (9%)
Memoria real de Camera Raw: -44712MB / 32388MB (-138%)
 
Cache1: 
Final1- RAM:381,0MB, VRAM:0,0MB, IMG_4967-HDR.dng
NT- RAM:381,0MB, VRAM:0,0MB, Combined:381,0MB
 
Cache2: 
m:2267,6MB, n:381,2MB
 
U-main: 117,0MB
 
Ajustes de PPP del sistema: 144 PPP
Composición de escritorio activada: Sí
Tamaño de previsualización estándar: 2560 píxeles
Pantallas: 1) 1920x1080, 2) 2560x1600
Tipos de entrada: Multitoque: No, Toque integrado: No, Pluma integrada: No, Toque externo: No, Pluma externa: No, Teclado: No
 
Información de procesador gráfico: 
DirectX: NVIDIA GeForce RTX 4070 Laptop GPU (32.0.15.6590)
Estado inicial: GPU para la exportación compatible de forma predeterminada
Preferencia del usuario: GPU para la exportación activada
Activar HDR en la Biblioteca: DESACTIVADO
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