Keyboard shortcut CTRL+Shift+C does not copy settings

[mackenrow1]

Pressing Ctrl + Shift + C, the shortcut key for copy development, no longer causes the dialog to appear.
There is no abnormality on the keyboard itself, and it does not change even if the settings are initialized or reinstalled.
Since the frequently used shortcuts are inconvenient, do you not know why?

"https://community.adobe.com/t5/lightroom-classic/keyboard-shortcut-ctrl-shift-c-does-not-copy-settin..."
I read this thread, but it is exactly the same situation.


PC environment
Windows 10 Pro 1909
Lightroom Classic CC v9.1

[johnrellis]

"even if the settings are initialized or reinstalled"

You don't specify how you did this, so to triple-check: Reinstalling LR doesn't reset an existing preferences file. Also note that there are old directions available via google that don't work with newer versions of LR.  The correct way of resetting preferences:

https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

Another possibility is that you have an app or utility installed that is appropriating the shortcut. It can be very hard on both Windows and Mac for finding such an app. The most straightforward way of testing that is to create a new temporary account, logging into it, and running LR there. If the new account doesn't have the problem, then you can use disable all hidden startup programs and services using MSConfig (google it).

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[mackenrow1]

thank you for your answer.
I tried all resets but didn't improve.
I couldn't find any hotkey conflicts ...

[smunera1 · Accepted solution]

I have a graphic carrd. The AMD RADEAON SOFTWARE has hot keys. one of them is ctrl+shift c fot alternate camera. disable all of them and it could work

[mackenrow1]

Since I used Radeon software, I stopped all hot keys and bingo! !
Improved! !
Thank you for the wonderful answer!

[fellnasen]

yeah, thanks a lot! Small hint: to disable press the delete key.

[Guillereu]

OMG your's is the correct answer. You have saved a little man's brain from melting

[kedbro]

You are my hero.

[lpho12345]

signed in just to upvote and send THANKS! Thats exactly what it was for me!

[tokebela]

You are the winner!!! Thanks!🙏

[Reemz1975]

The first time I've had this issue, I ended up re-installing Windows.
So glad that this time I found your post. I disabled the hot keys of my AMD Radeon and that solved the problem... Thanks!

[fellnasen]

I also found your post first as I googled this issue and I got scared what you all had to do.
Now I'm happy it was so easy now...

[Facundo Marolda]

you make my day bro... love you! 

[Pierre de Rumine]

I also have a graphic card. The AMD RADEAON SOFTWARE had hot keys. I disable all of them and it now everything works. I didn't even have to reboot. Thanks for your help and excellent suggestion.