Landscape/Portrait print issue

[thierryn48516695]

Hi

LR Classic on Mac Pro mid 2010, High Sierra

Canon IPF Pro-1000 printer

All softwares and drivers are up to date.

I am a professionnel photographer and have printed photos from LR for a very long time.

Issue: when changing the print layout to get landscape mode, even if the photo on the screen is OK, print is made in portrait mode.

I tested another printer (an HP Laserjet): same

I printed to pdf to avoid spoiling photo paper: same

Since this morning, I use Canon Print Studio Pro as an external module from LR to get my prints.

I checked a lot of things, but did not find out what was happening (of course I have rebooted the Mac).

Some help would be appreciated.

[Ian Lyons]

I've tried to reproduce this issue on two Mac systems using High Sierra, but it works as expected each time. It might be worth creating anew preference file as current may be corrupt. Use Method 2 in link document How to set Lightroom Classic CC preferences

[thierryn48516695]

Hi

Thanks for your help.

Resetting the preference file did not help.

But I have a hint.

Maybe it comes from High Sierra or an interaction between High Sierra and LR Classic.

I have several "Print parameters" presets, the second button on the left in Print mode, for Glossy, Baryta, etc papers.

If I use a preset that was created with OSX El Capitan (I did not use Sierra), all is OK.

If I use a preset of parameters that was crated with High Sierra, the issue happens. The preset seem to save the portrait/landscape mode.

It would be kind if you could test the following.

Chose portrait layout, then create a preset with some paper characteristics and save it.

Now chose landscape layout, apply the saved preset and you can see in the dialog box that the layout goes to portrait.

With my "old" presets, when portrait or landscape is chosen, to apply a preset does not change the layout.

Kind regards

[adam_fowler · Accepted solution]

This appears to be a general Apple issue. At some point, probably High Sierra, Apple starting storing orientation in their print presets. So regardless of what you setup in LR the Apple print preferences dialog would override it.