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Lightroom 11 does not recognize cr3 files

Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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Hello, i´ve lightroom classic 11, 1 and 11,5... i can´t open cr3 files... help please

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correct answers 2 Correct answers

Community Beginner , Oct 09, 2023 Oct 09, 2023

Hello, canon R6 mk II

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LEGEND , Oct 09, 2023 Oct 09, 2023

You need Lightroom Classic 12.0 or later.

 

Or you can use the free Adobe DNG Converter and convert the RAWs to DNG and then import them into your older version of LrC.

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Adobe Employee ,
Oct 09, 2023 Oct 09, 2023

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Not a bug. 
Posted in the wrong forum - moving to Lightroom Classic Discussions

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Oct 09, 2023 Oct 09, 2023

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What camera (make and model) took these photos?

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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Hello, canon R6 mk II

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LEGEND ,
Oct 09, 2023 Oct 09, 2023

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You need Lightroom Classic 12.0 or later.

 

Or you can use the free Adobe DNG Converter and convert the RAWs to DNG and then import them into your older version of LrC.

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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From which type of camera are the cr3 files?

Here you can check which LR vwersion is necessary to support your RAW files: Cameras supported by Camera Raw (adobe.com)

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Beginner ,
Oct 09, 2023 Oct 09, 2023

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Hello, canon R6 mk II

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Community Expert ,
Oct 09, 2023 Oct 09, 2023

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As you can see in the linked document you need Lightroom 12 or higher to support the RAW files from the R6 Mark II.

Alternatively, you can also use the Adobe DNG Converter to convert the CR3 files into DNG which can be managed in LR 11

Adobe Digital Negative Converter

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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New Here ,
Mar 03, 2024 Mar 03, 2024

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i have Lightroom Classic 13.2, but it still doesn't recognize my CR3 files out of the R6 Mark ii as well.  

 

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LEGEND ,
Mar 03, 2024 Mar 03, 2024

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Please give us more information. Tell us what happens when you try to import one of these files. If there is an error message, please tell us the exact unedited word-for-word error message.

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