Lightroom 30 day trial

[georginam34841933]

Hi

I set up a 30 day trial for Lightroom a week ago and now one week later, I have an error message saying that the programme will

only work with reduced functionality (Develop module) unless I go ahead and purchase the programme. 

What is going on?  This is NOT what I signed up for.  Please help.

[Barb Binder · Accepted solution]

Hi georginam34841933.

Beginning May 9th, 2016 the length of the trial period for Creative Cloud will be standardized worldwide to 7 days.

—Update on Creative Cloud Trials | Adobe Customer Care Team

The good news is that the Photographers plan (Photoshop and Lightroom) is available for as little as US$9.99/month.

Lightroom and Photoshop | Adobe Creative Cloud Photography plan

[JP Hess]

It is my understanding that the length of the trial period has been reduced to seven days.

[Just Shoot Me]

The trial period for all CC apps is now only 7 days. You can subscribe and get another 14 days but you have to make sure you Cancel the subscription before that 14 day limit is up. Doing so after that time period will incur a surcharge of IIRC 50% of the remaining cost.

Read the terms of the subscription for yourself to make sure.

[georginam34841933]

Thank you for your replies but I definitely signed up for a 30 day not a 7 day trial. 

Surely this should be honoured if it has not been changed on the website and is therefore an oversight by Adobe? 

If I had known, I would have signed up for 7 days during a time when I would actually be able to give the programme my full attention. 

[Bob Somrak]

A 7 day trial is almost worthless.  A program as big as Lightroom should have a 30 day trial.

[Barb Binder]

A 7 day trial is almost worthless.  A program as big as Lightroom should have a 30 day trial.

[Adobe] has been running some tests over the past couple months, and says the changes better align with how individuals are actually using the trial software – meaning the degree and duration of time they use them the most after initial installation. By moving to seven days, Adobe feels they can follow up better with the customer when the experience is freshest than if it happened a month later. It also gives users greater incentive to bump up the priority of the new software evaluations. Given the accelerating pace of change in technology (and pretty much everything else moving faster these days), these findings aren’t entirely surprising.

The other big reason is because long trial periods are somewhat a holdover from the old days where purchasing Adobe software was a huge upfront cost and major investment… Adobe CS6 (released four years ago now) used to cost many hundreds or often thousands of dollars to purchase. Now, by contrast, after your free first week, CC offers monthly or annual subscription plans for as little as US$9.99 a month (for Photoshop & Lightroom), with ongoing upgrades included.

—Alert: Adobe Reduces Free Trial Length for Creative Cloud to 7 Days | ProDesignTools

[Bob Somrak]

Thanks for the info.

[johnrellis]

I definitely signed up for a 30 day not a 7 day trial.

Do you remember where you saw 30 days?  If you do, that will let us report it to Adobe, who will correct it asap.