Lightroom 6 (CC) keeps crashing

[clphotography]

I have just updated to Lightroom 6 through creative cloud. Lightroom 5 used to work perfectly, if a little slowly, but 6 just keeps crashing when I try to browse or edit images. This morning it has crashed 30 times and I have only managed to edit 5 images from a recent wedding. I've disabled all plugins, but that didn't help, and have tried to boot in safe mode, again with no success. I am running a MacBook Pro, 2.53 GHz Core2 duo, 8GB RAM, NVIDIA GeForce 9400M 256 MB, Yosemite, 500GB SSD. I have tried to go back to LR5 but the updated catalogue won't work with it. Any ideas anyone?

[KayBrocksPhotography]

I found the issue in my case (problem:crashing when exporting many photos at once) - it's a cpu overheating issue! opening the chassis and putting a desktop fan on the side fixed it!

[marka41684556]

I have had enough of Adobe.  Creative cloud is the worst idea ever.  I don't know enough about computer programming so need Lightroom fixing remotely by an Adobe engineer . The free trial version works fine and people I know who use bootleg versions don't have a problem. Just idiot me who pays for it . Wondering how many customers they have lost. From now on I'm doing pirate or find an alternative to Adobe

[Bengt Nyman]

I agree. It is unbelievable that this problem remains unresolved for over two years. Apparently the Lightroom 6 Library Module is such a patchwork that there is no easy fix. Crashing regularly is one thing, however, recently also loosing the edit history leaving only the data on the hard drive i.e. the unedited raw file and the exported and saved .jpg file(s) is even worse. It defeats the whole idea of a non-destructive edit trail.

The fact that Adobe is apologizing shows that they have lost control.

[LoJ406]

Lightroom is not responding when I try to open it and nothing is working to fix the problem.  I have tried signing out of CC and back in several times.  CC says there is an update for Lightroom but will NOT update the program as it says to close it down first.  It is closed as I had to force quit.  Catch 22 here.  I was able to download a photo shoot to the program on Monday morning but now it will not open at all!  What next?

[amurraybogart]

in order to go to light room preferences light room has to be running.  do you not think this might be a problem if it crashes before it can start?????

[Just Shoot Me]

You can edit 

[WPJ963]

This is frickin ridiculous. Everything was fine. We pay an ongoing fee, they change it and EVERYONE is having problems. For me, as well as crashing, it is going back to the wrong catalogue. and then it crashes anyway. HELLO, ADOBE, anyone out there??????? what is happening.

SHAMBLES

[janetd98801298]

I am having the same problem! It is crashing everytime that I want to open it or in the middle of opening files while already loaded.  Did not have this problem before.  I bought my computer in mid 2015.  It is a MacBook Pro, 2.5 GHz Intel Core i7, 16 GB 1600 MHz DDR3, and  AMD Radeon R9 M370X 2 GB Intel Iris Pro 1536 MB graphics.   The lightroom CC 6 that I have WAS WORKING FINE. I bought it on 2015 and I had no problems using lightroom till recently.  WHAT HAPPENED? WHAT IS THE FIX?

[jamiea32873391]

Has this issue been fixed I have the standalone lightroom tried updating and its telling I have to buy a new version and everyone is saying the new version is crashing - I need to edit some fricking photos here?! Everytime I open the app it asks me to choose a catalogue then crashes. I'm on the very latest version of High Sierra on Late 2013 Macbook Pro 13 inch Retina - lightroom is version 6.6.1. I'm not interest in paying more for a new version or going on a subscription for £9.99. Was working before I upgraded to High Sierra - is there a patch for my version available?

[Rob_Cullen]

is there a patch for my version available?

Yes, you can update to v6.14.  Do NOT un-install 6.6 (it is needed to add the patch)

Download Photoshop Lightroom

Click on the > 'carrot' to expand your v6 options:

[rjm8760]

I ended up having to go back to Adobe Lightroom website and do a live chat. Did this yesterday morning. That person was no help at all so closed chat. Tried to figure it out but just couldnt. Contacted live chat again and this time I was able to get someone who knew what they were doing!!! As I got to the licensing section my keyboard locked up and I had to shut down ! Reconnected and got another person who knew what he was doing. Got my perpetual lightroom back, no cc and he got all my folders added and the catalog data!!! Talk about a very happy person. My advise is to keep trying with tech. The perpetual will not get any more updates but they will help. It is all about getting the right tech, so if you dont the first, second or even third, you will get someone eventually who can help. Good luck