Lightroom 6 is displaying a blue screen with a white X through it in the Develop module for all my photos

[christopher_manning]

I can see a large version of my photo in Library mode, but in Develop module, all that appears is a blue screen with an X in it. Has anyone else experienced this? How can it be fixed?

[cgratti]

Same issue here.   Windows 8, 64bit.

[cgratti]

[Jim Wilde]

See this thread: Develop has only a Blue Square

[simonsaith · Accepted solution]

This blue screen with a cross indicates that Lightroom encountered a OpenGL runtime error. First try to make sure that you've updated the latest driver from the vendor. See Adobe Photoshop Lightroom Help | Lightroom GPU FAQ.

[Jim Wilde]

It might be that there are some gaming preferences set on the graphics card (outside Lightroom). As a test, disable Lightroom's use of the GPU (Preferences>Performance tab) to see if that fixes the problem. If it does, you'll need to investigate the graphics card settings.

[cgratti]

FIXED IT!

Thanks

[priscillab97258973]

How did you fix it?

[ssprengel]

Turn off Graphics Acceleration in LR / Prefs / Performance. The white-X-on-blue means that LR is having problems using the GPU. I see this when I have both LR and PS open and they are each trying to do things with the GPU and it doesn’t have enough resources.

[Alfredo Art Studio]

Thank you Jim Wilde‌‌, disabling Lightroom's use of the GPU (Preferences>Performance tab) fixed my issue and improved overall performance

[teresalee22]

Thank you SO much for this!  So appreciative!

[xzairaxkehdi]

I had a similar problem:  everything would show as expected at the Library but when I went to the Develop mode, the image was reduced to a green rectangle (no X).  I had been looking everywhere for help, spent 2 nights awake trying to fix it and all I had to do was disable the graphic card option.  Thank you so much!!!!

[BirdLadyFromAl]

It worked for me. Thanks!

[juliew17256425]

Thanks, I did this and it worked, but now the large screen in develop still shows little gaps of blue and red in the picture.  I also can't get the presets to work like the black and white.   Any Ideas for that?  Thanks

[juliew17256425]

Just to add to that, white shows as red and black shows as blue. 

[ssprengel]

Those are Highlight and Shadow clipping indicators.  You can turn them on and off individually by clicking the little triangles in the top corners of the histogram, and the J key turns them both on and off.

[limestar_com]

Not fixed here. Seeing the blue screen with white x.

Windows 7, Nvidia GeForce GTX 660M.

[johns3470314]

Not fixed here either, Windows 8, Nvidia GeForce GTX 860M.

[johns3470314]

I went to the performance tab and LR6 is not even using my GTX860 card, it's using the onboard Intel HD Graphics 4600. Lame. And I'm still getting the blue screen.

I disabled the GPU use and LR6 sped up considerably, oddly enough, especially the crop tool, which was very slow with LR6. Everything was always lightning fast with 5 and appears to be back to normal after disabling the PGU, so I'm fine with just leaving it disabled. Yeesh.

Will try to update the NVidia drivers and post back.

[simonsaith]

You might consider Adobe Photoshop Lightroom Help | Lightroom GPU FAQ to configure Lightroom to use the more capable Nvidia GPU.

[kenf22416022]

‌not fixed here either

nvidia k1000m, win 7 pro, updated nvidia drivers

[limestar_com]

Installed latest Nvidia driver that was for some video game and now the problem with the blue square is fixed. It did include the latest physx driver as well, so maybe that did it.

[johns3470314]

I update my Nvidia driver and the problem went away. But oddly LR still says it's using the Intel 4600. Lame, what's going on?

[hilmi2288]

click Edit>Preferences. Under the Performance tab, uncheck Use Graphics Processor. Done.

[jacobv46984786]

This worked for me, thanks!