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Lightroom CC impossible to use in Mojave

Guest
Nov 04, 2018 Nov 04, 2018

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On a mid 2010 Mac Pro 12 core with 40GB memory. Pretty bad there is no contact phone number to speak to support at Adobe on this issue. Seems lots of users are having problems & it is a sad thing they need to solve problem themselves.

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correct answers 1 Correct answer

Advisor , Nov 24, 2018 Nov 24, 2018

Dandes,

Are you aware of this Adobe feedback site : Adobe Photoshop Family  ? Posting there will give you more chances to get in touch with Adobe reps.

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LEGEND ,
Nov 23, 2018 Nov 23, 2018

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Ok, try this link, navigate thru it to get actual Adobe service help:

Contact Customer Care

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LEGEND ,
Nov 23, 2018 Nov 23, 2018

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dandes  wrote

Well I am transferring a 550GB of photos & 8GB cat file to another computer & see if it works. Not looking forward locating all the photos in folders to lrcat.

All I have to say is the Adobe support is terrible & not accessible!!!!! You used to be able to call & speak to someone.

So you blame Adobe for Apple coming out with a new OS and YOU Upgrading to it or even buying a New Mac with this new OS on it.

Why not blame Apple, oh because Apple never does anything wrong?

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Guest
Nov 23, 2018 Nov 23, 2018

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Not blaming anyone... just saying ADOBE support is lame with no one to call. Been using adobe products over 30 years & was always able to get telephone support in past... NOW ONLY SUPPORT IS ON FORUM... so fix issues by yourself!!!! Idea is not to go back to old computers & use old apps... things are suppose to get better!

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LEGEND ,
Nov 23, 2018 Nov 23, 2018

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Might also help if the OP actually went to some of the links provided as answers on methods of contacting Adobe instead of fellow customers.

Yes, I have a lousy attitude today.

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Guest
Nov 23, 2018 Nov 23, 2018

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I just updated a New Java from a prompt that popped up in Lightroom so far it seems to help.Screen Shot 2018-11-23 at 5.52.18 PM.png

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Community Expert ,
Nov 24, 2018 Nov 24, 2018

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Java and the update dialog you show has absolutely nothing to do with Lightroom. It's a completely separate application from Oracle, not Adobe. If the update dialog appeared while Lightroom was running, then that is a coincidence.

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Guest
Nov 24, 2018 Nov 24, 2018

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Noticed another post multiple forum members experiencing same issues as me Lightroom uses all memory during sync

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Guest
Nov 24, 2018 Nov 24, 2018

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This HAS NOT BEEN ANSWERED until Adobe fixes problem many users are having!!!!!

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Advisor ,
Nov 24, 2018 Nov 24, 2018

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Dandes,

Are you aware of this Adobe feedback site : Adobe Photoshop Family  ? Posting there will give you more chances to get in touch with Adobe reps.

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Guest
Nov 24, 2018 Nov 24, 2018

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Thanks for this helpful link... was not aware of it!

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LEGEND ,
Nov 24, 2018 Nov 24, 2018

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It's been answered as far as it can be; move on.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Guest
Dec 11, 2018 Dec 11, 2018

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LATEST

Is it possible????? they solved all our spinning wheel problems with todays update? Lightroom was OK so far.... keeping my fingers crossed!

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