First of all my English is not really good, so sorry for that. I will try to explain the problem.
sinds today i've a resolution issue when i open my pictures and try to edit the pictures in Lightroom classic or photoshop.
Ask the question to a photoshop guru, made also a connection with the support line but also there i don't get the right solution i need.
and now the problem...
when i put my photo in Lightroom the standard size of my photo is 5760x3840. Sinds today when i try to edit the photos it cuts the photo above and under and the size is now 5760x3240. And the strange thing is that is only the half of the pictures has this problem
in the Lightroom navigator where you can see the photo preview its also cropped. The strange is when i open the photo on my MacBook air the size of the photo is correct, 5760x3840 but when i open it in photoshop or Lightroom classic it cuts the photo to 5760x3240.
did the update, checked the configurations, i've reset everything, I've delete the programs and installed it again and still the same problem.
i took about 140 RAW pictures and about 60 photos has these problem. Never had this problem before.
please please someone can help me?
[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for any problem with software!]
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