Lightroom Classic 12.0 No image in Develop (Windows 11)

[tomasnilsen.se]

Did the upgrade til Verson 12.0 When restart i cant see any images in Develop mode, I tried every option in edit/preferncer/performance Nothing helped, GPU and Windows driver is updated, and installed the latest from my monitor so there's right profile.

Revert to 11.5 the problems disappear and everything works as usual. 

[GoldingD]

When the upgrades come out, several members have problems with their 'upgraded" catalogs. 

The catalog might have any of these issues:

• Missing photos
• Missing edits
• Missing folders
• Empty folders, no photos

And if they roll back to the previous version, the catalog they then open, works.

It is possible that two situations exist on their (your) computer

• The catalog is not stored in the default location (normal for most of us, not normally an issue)
• The Lightroom Classic preferences file is corrupted.

Possible solution is as follows:

• Repair the corrupted preference file by resetting it, Adobe appears to now refer this as refreshing, basically they mean to delete it, then let LrC replace the missing file upon LrC start.
• Then, using your OS file manager, locate the proper catalog, and double click on it to open it and start LrC. Do not use the LrC this time.

To reset/refresh that corrupted catalog, see the following link. Make sure to read it carefully. Issues with presets, LrC memory of catalog location, etc can happen:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

What is occurring, is LrC looses track of where the actual previous catalog is. This is due to a corrupt preference file. Even though the previous version gets it correct. The user, after upgrading LrC, starts LrC in the normal fashion of double clicking on a shortcut. Normally a preference setting would tell LrC to open the previous catalog ( default setting) . But somehow that step goes afoul, LrC either opens then copy's, then upgrades, the wrong catalog, or even creates a new catalog. Not only are you presented with the wrong catalog, but it might be in the wrong folder. (not sure of that last part)

[tomasnilsen.se]

thank you so much for your answer, tryed to removed the preference file under appdata and reboot, the issue is still there. tried to revert to 11.5 again and everything works 😕 Perfeps I need to have some "cold feet" and hope there will be en update/fix for this.

[johnrellis]

Please do the LR menu command Help > System Info and copy/paste the entire contents here, so we can see the precise version of hardware and drivers you're running.

[tomasnilsen.se]

thank you, now im using 11.5 and it works and the system info is copyed from 11.5

Lightroom Classic version: 11.5 [ 202208080927-8a575c91 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 3,6GHz
SqLite Version: 3.36.0
Built-in memory: 32718,4 MB
Real memory available to Lightroom: 32718,4 MB
Real memory used by Lightroom: 2392,0 MB (7,3%)
Virtual memory used by Lightroom: 6233,7 MB
GDI objects count: 712
USER objects count: 1990
Process handles count: 3131
Memory cache size: 242,7MB
Internal Camera Raw version: 14.5 [ 1177 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 768MB / 16359MB (4%)
Camera Raw real memory: 748MB / 32718MB (2%)
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 1080x1920, 2) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: AMD Radeon RX 5700 XT (31.0.12029.1042)

Init State: 5
User Preference: 5

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: H:\Lightroom Katalog\main_catalogue-2-v10-v11.lrcat
Settings Folder: C:\Users\tomas\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Facebook
3) Flickr
4) HDR Efex Pro 2
5) Lightroom to Exposure
6) Nikon Tether Plugin
7) ON1 Photo RAW 2020
8) ON1 Resize 2020

Config.lua flags: None

Adapter #1: Vendor : 1002
Device : 731f
Subsystem : 4e21043
Revision : c1
Video Memory : 8151
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 2048
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Högtalare (AudioBox USB 96)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 96000
Build: Uninitialized
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 8
GL_ACCUM_BLUE_BITS: 8
GL_ACCUM_GREEN_BITS: 8
GL_ACCUM_RED_BITS: 8
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 32
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 8192
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon RX 5700 XT
GL_SHADING_LANGUAGE_VERSION: 4.60
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.6.0 Compatibility Profile Context 22.10.2.221017
GPUDeviceEnabled: false
OGLEnabled: true
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[GoldingD]

Do you still have that copy of the upgraded catalog? The v12 one? If so, what folder is it in? And perhaps a screen capture of that folder?

[tomasnilsen.se]

I have an external Samsung T7 as "workdrive" and there is my catalogue

When I'm "done with the images" I move through lightroom to my "big disc" and my Nas will take backup

[GoldingD]

I have no clue,and not what I was thinking

[tomasnilsen.se]

I still cant use ligroom classic 12.1 if i use older versions everything is ok. Have factory restore all the drivers, reinstalled, tried all the different solutions online, but version 12-> is totally broken for me, 

[johnrellis]

We don't know precisely what you've tried (details matter).  In LR 12.1:

1. Set Preferences > Performance > Use Graphics Processor to Off.

2. Quickly test if the profile assigned to your display is corrupted or incompatible with LR (Windows Update can do that):

http://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its-...

3. In October, your Help > System Info showed:

"DirectX: AMD Radeon RX 5700 XT (31.0.12029.1042)"

There have been a number of reports here about problems with the latest AMD drivers.  The latest for your AMD hardware is from 12/8/2022:

https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-...

If that doesn't help, at least one person has reported rolling back to a driver from 6-9 months ago worked.

4. Do Help > System Info (in LR 12.1) and post the results here.

5. Do a clean uninstall of all Creative Cloud apps using the Adobe Creative Cloud Cleaner tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[tomasnilsen.se]

number 1 yea ive tryed that , didint help

number 2 tried that also, didn't help

number 3 have the lastest installed version 22.11.2 from 30 nov 2022 (have tried older also)
number 4 if I install this version I need to rollback again

number 5 yes I've tried the cleaner tool

everything works flawless in 11.5 there must be something new in later version that is the issue.