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Lightroom classic 13.0 unstable

Contributor ,
Oct 10, 2023 Oct 10, 2023

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Windows 10 Pro 64 bit. Tried LR 13.0 update today and totally unuseable.  Kept crashing LR.  Simple actions like scrolling or zooming in caused the program to shut down.  Kept trying for about 45 minutes and sometimes it would work for 5 min or so and then a simple mouse click would cause it to shut down the app.  No pattern, i.e. while zooming caused one shut down, later zooming did not but scrolling did, later neither zooming or scrolling did but simply clicking on an image did.  Very frustrating Had to roll back to previous version.  

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correct answers 1 Correct answer

Adobe Employee , Oct 10, 2023 Oct 10, 2023

It sounds like a bad install.

 

Clean Lightroom Install Procedure

Close Lightroom

Restart the computer

Use the Adobe Creative Cloud App to uninstall Lightroom

Restart the computer

Install Lightroom via the Creative Cloud App without launching any other programs.

Restart the computer

Launch Lightroom

Wait 5 minutes

 

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New Here ,
Nov 21, 2023 Nov 21, 2023

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I wonder why this has so few upvotes. I have a question for others in this thread - how big is your catalog? Mine has 120'000 photos. (I'd like to check/reject a theory that LR13 might have changed something in memory handling, and our catalogs began eating more RAM.)

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Participant ,
Dec 04, 2023 Dec 04, 2023

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Adobe still hasn't fixed this issue with LR Classic on Windows 10 Pro 64 bit.  I have resorted to LR Classic 12.5 which is very stable but lacks the new features so highly touted.  Hope someone is working on this.  I have tried eveything mentioned in this post, but to no avail.  Guess I can live without the new functionality for a stable work environment.

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New Here ,
May 27, 2024 May 27, 2024

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My backgroun blurr dosn't work any more. 

 

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