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Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 5080 (32.0.15.9144)
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled
GPUDeviceEnabled: false
OGLEnabled: true
GL_RENDERER: NVIDIA GeForce RTX 5080/PCIe/SSE2
Direct2DEnabled: false Copy link to clipboard
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Do you mean as shown below?
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yes, is that normal? additionally, my system info says that LRC is not using my GPU, it is not enabled, my Direct2DEnabled is also not being used and there is no GPU subfolder in the CameraRAW folder. Thank you!
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"yes, is that normal?"
Yes, the screen I posted is normal. The GPU options are listed in order top to bottom. Enabling the first allows (if the GPU supports) the next, then the next.
You will notice that when you have the last one checked, the previous two, while grayed, are in fact checked.
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"my system info says that LRC is not using my GPU, it is not enabled, my Direct2DEnabled is also not being used, and there is no GPU subfolder in the CameraRAW folder."
I would request that you post in a reply a copy of your system info as LrC reports it (in LrC, click on Help click on System Info, Copy, then paste). However, I suspect what you are referring to is common and as expected.
Following is a truncated and edited (as to clear up space) copy of my System Info, with two parts brought to attention. These refer to protocols (or some other term) that LrC does not use (any longer). On a Windows System, LrC uses DirectX for GPU acceleration, requiring DirectX 12 support. Not Direct2, etc.
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"and there is no GPU subfolder in the CameraRAW folder. "
Hmm, not sure why that would be. You are looking in:
Windows: C:\Users\[Your Username]\AppData\Local\Adobe\CameraRaw\GPU\Adobe Photoshop Lightroom Classic\.
correct?
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Can you post in a reply a copy of your LrC /preferences/performance/ ? As to show what LrC thinks of your GPU? Might be an issue with the driver? Sometimes the newest drivers have issues.
And it is starting to sound like you may want to chat with an Adobe Tech.
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And it is starting to sound like you may want to chat with an Adobe Tech.
"To chat with an Adobe advisor, sign in to your Adobe account, go to the
Adobe Help Center , and use the virtual assistant by typing "Agent" or selecting options to get to a live agent, usually available during business hours (like 6 AM-6 PM PT) for various issues like account, sales, or technical support"
Get ready! An upgraded Adobe Community experience is coming in January.
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