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15

Lightroom Classic crashes immediately after

Community Beginner ,
Nov 29, 2023 Nov 29, 2023

Lightroom Classic crashes immediately after starting to use it and freezes the whole computer. The only way to exit the software is by restarting the computer.

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Windows
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Adobe Employee ,
Nov 29, 2023 Nov 29, 2023

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

 

 

Rikk Flohr: Adobe Photography Org
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Community Beginner ,
Nov 30, 2023 Nov 30, 2023

I probably didn't explain the problem correctly. After a few minutes of using Lightroom, the software freezes, it is not possible to perform any operation, including closing it. The only way to exit Lightroom in this situation is to restart the computer.

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LEGEND ,
Nov 30, 2023 Nov 30, 2023

There should still be a crsh dialogue - see if you can track it down.

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Community Beginner ,
Nov 30, 2023 Nov 30, 2023
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‏‏צילום מסך (47).png

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