Lightroom Classic problem to see all the brushes

[Juan Luis_Mayordomo M2241]

Hi, I've been going crazy for a couple of days trying to fix a problem with Lightroom Classic. I have the latest version installed as of February/2025. My problem is that the brushes I put in the Local Adjustment Presets folder I only see some (about 6 of the 50) of those that the folder contains. I have restarted Lightroom on many occasions, I have also changed the brushes that I put in the folder, but I can never see them. So I don't see a solution to this problem. Can you tell me how I can solve it?

[Sameer K]

Hey, @Juan Luis_Mayordomo M2241. Welcome to the Lightroom Community. I'll help you figure this out. 

Did you create these presets in an older version of Lightroom or download them from the Internet? Were they working before you updated Lightroom Classic, and did they stop working after you did so? 

Try moving the 6 that work out of the Local Adjustment presets folder and checking if any of the other presets start to show up.

Let me know how it goes.
Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

[Juan Luis_Mayordomo M2241]

Hi @SaMer K I have downloaded the installed presets from the internet, and some are professional presets purchased from William Patino and Jake Olson, among others. I don't have any problems with the presets that I installed from Laightroom import. But the brushes that I add to the "Local Adjustment Presets" folder are where I have the problem. I've had problems with brushes before and after updating Lightroom. After your advice I removed all the brushes from the folder and opened Lightroom and I only had the Lightroom brushes. Afterwards I put about 100 brushes in the folder, different from the 6 that I could see previously and I couldn't see any. I no longer know what to do to solve this program error. Thanks for your help and reply Regards Juan Luis Mayordomo

[Juan Luis_Mayordomo M2241]

Hello, in addition to the problem of the brushes, I cannot use any of them, since they do not remove the more than 100 that I have installed, and I can only see the 6 that I created myself. Now the Remove tool is giving me problems. When I select an object to remove it gives me an error saying that "Generative Delete has failed - we have detected a problem and cannot complete your request at this time. Please try again later." But at no time can I use the Remove tool. Honestly, I'm pretty frustrated with Lightroom Classic. Should I reinstall the program or is this a common problem that needs to be corrected? I have version 202502071718-3869eef7 I also don't know if there are other problems, since I only started using it a few days ago.

[johnrellis]

"Now the Remove tool is giving me problems. When I select an object to remove it gives me an error saying that "Generative Delete has failed - we have detected a problem and cannot complete your request at this time. Please try again later." But at no time can I use the Remove tool."

Sometimes firewalls and anti-malware / anti-virus utilities incorrectly block some network requests from LR. Try these troubleshooting steps:

- Temporarily disable all the firewall / anti-malware on your computer. If that solves the problem, then add a specific exclusion for LR to the firewall's rules.

- Connect to another network, preferably one serviced by a different ISP. E.g. a Wifi connection of a neighbor, a coffee shop, work, or your phone's hotspot. Sometimes the routers in these networks block LR's requests, especially in authoritarian countries like China.

To help others, please let us know which of these work and which don't.

[Juan Luis_Mayordomo M2241]

Hello, I'm sorry to tell you that I have followed the explanations you have given me, but in no case have
I solved any of the problems I have.

I can't remove objects with generative AI, and I can't see installed brushes either.

I am totally frustrated

[Juan Luis_Mayordomo M2241]

Help please, what can I do?

I need an urgent solution, since I don't know if it is a problem with the installation of the program, or if it is an error in the program itself.

I only recently signed up and use Lightroom Classic,

so I have no experience with the program, which is why I am even questioning whether it is the right program

for me, or whether to look for an alternative.

Although I really like this program, if it weren't for these errors.

Thanks for your help

Juan Luis

[Rob_Cullen]

One Comment-  I have looked at the sites for William Patino and Jake Olson (Lightroom Presets), and both sites are selling (Global) Develop Presets. I cannot find any Local Adjustment (Brush) presets at these two sites.

Can you confirm you have either Local Adjustment presets or (Global) Develop Presets?

[Juan Luis_Mayordomo M2241]

Thanks for answering.

I can confirm that they are brushes, since the Presets and Brushes are in the same file. Especially Patino, who bases his work and advertising on brushes. But I have also downloaded many other free brushes from the Internet and from other authors (more than 200) to try and in no case have they worked. So there is no doubt that it does not work, just like the Remove tool with generative AI.

Otherwise I have not found any other problems except these two.

Regard

[Rob_Cullen]

I took a plunge and purchased a package from Patino.

I successfully have Brush Presets installed. (I had to scroll down my long list)

Just to be sure - are you copying and pasting  .LRTEMPLATE files to the {Local Adjustment Presets} folder? And re-starting LrC.  (.XMP files belong elsewhere)

C:\Users\{YourName}\AppData\Roaming\Adobe\Lightroom\Local Adjustment Presets

[Juan Luis_Mayordomo M2241]

Yes, I have done it more than a dozen times, copying and pasting the Brushes, removing and putting the LRTEMPLATE and XMP in their folders, but all to no avail. I can't see them. And neither can the more than 200 that I have installed as a test. None of them are visible, except for the ones from Lightroom Classic 14. However, I can see all the XMP, but not the LRTEMPLATE. I have even installed the program on a laptop and I can't see them either. Could it be that the Lightroom Classic program downloaded from my account has some problem and that is the reason why two different computers with the same program have the same problem?

[Rob_Cullen]

A couple of screen-clips may assist with some clues to your problem-

1.  Show the full path of the .lrtemplate files in the Windows folder where you placed them. A screen-clip in File Explorer.

2. A full-screen view of the drop-down list of brush presets that are visible in the LrC develop module- Masking.

"downloaded from my account"- How do you download?  I assume you install by clicking the (Install)  button in the CC Desktop App. , correct?  And it might be worth trying a clean install of Lr-Classic after running the Adobe Creative Cloud Cleaner Tool.

Link- CLEANER TOOL   Be sure you have backups of your catalog file.

It has been known that some of the panels in the LrC UI have a limit to the number of items that can be shown in a panel. (eg. Keywords might only show (alphabetic) A>M and all N>Z are not visible.  But maybe not your problem.