Lightroom classic syncing option missing

[Izvirnik]

Hi!
I'm missing an option to sync selected collections with the cloud, so I could continue my work on my mobile device. There's no tickbox when creating a collecton.
I'm using lightroom classic on pc and lightroom on mobile, both up to date (LrC 11.4.1). Creative cloud is also installed.
Please don't tell me they removed it, It was the only reason for standalone subscription.

Greetings!

[DdeGannes · Accepted solution]

Make sure Sync is not paused check the cloud icon in the top right of the Lightroom Classic window.

[Izvirnik]

That's it!
I noticed the icon, browsed all the settings and everyting.. I just didn't want to turn it on before choosing what to sync. Makes no sense to me. Didn't realise user interface and given options will change.
Works now, thank you.

[dpick53]

I have this same issue - no option to sync a new collection I create. Sync is NOT paused. I also notice it no longer shows me the amount of cloud storage used. (I checked online and only using 5+gb of the 20gb). Any ideas?

[DdeGannes]

Please post some info about LrC version number and your operating system. See the attached screen capture.

[jacobsquires]

I am having the same gd issue. I could sync on Sunday, now on Tuesday its not longer an option. WTF!!!!!!

[pacoromeroferrero]

I have the same issue with Lightroom Classic version v12.1

[DCEMaine]

Same issue here.  Newly created collections have no icon to the left to enable sync-ing.  Other collections that have previously been set to sync using the icon are now missing the icon as well.  Thing is, a few days ago I had this issue, then at one point since then they reappeared and all was normal.  Apparently not for long.  Just updated to 12.2.1 as of an hour ago.  Was an issue before the update, still now.  Also there is no right click menu options as is described in the online help.  Don't know if that's just out of date or it is part of the problem, too.

[PhilippLammers]

I had the same issue. Sync was on (not paused) but Collections had no option to sync with cloud: What worked for me was to simply 'pause' sync first (via the cloud symbol top right) and then 'unpause' it again. Sync option reappeared straight away

[john.vaughan]

Thanks @PhilippLammers. You solution fixed it for me!

[GGB48]

I have the same issue, Syncing not paused but no sync option when creating a collection.  Tried pausing sync and then restarting it.  Still no sync option on collections.

[GGB48]

Okay!!  Update!

This time I paused sync and shutdown Lightroom and restarted it.  The sync option for collections reappeared even though Syncing was paused.  I restarted syncing and the sync option is there when creating collections as it should be.

[Georgiaflash]

That worked! Thanks.

[idrewthis]

Wow. This worked for me too. As soon as I re-started sync the checkboxes reappeared next to collections and recent shots from my phone showed up in the folder they should have been in, but weren't.

Thought I was going mad. Slow clap, Adobe.

[drahardja]

Worked for me, thank you!

[Matthew30959788cw8a]

Had this problem yesterday - thought I was crazy. Found this solution today and it worked! Nice work and thanks for posting!

[thebebinator]

Same here, thanks.

[Winston Caulfield]

Do y'all really need to pause syncing, then exit and restart to re-enable the sync checkboxes?

For me, I can just exit LrC and restart--I don't need to pause syncing. It's still a mystery why sometimes the checkboxes go away, though.

[henrik24918900mydt]

thanx, works!!

[dianebristow]

same problem here today (I had not any option to synchronize photos, even in creating a new collection).
So, I optimized the collection. And then --> option re-appeared !  Maybe a bug in lightroom Classic, not a funny game when you are moving and thinking you will work the images during the transport time 😞

[default5io5e3whowlo]

This trick still works! Thanks for sharing!!

[KCam]

Yesss thank you so much for sharing. I was so frustrated with all the outdated tutorials!

[LindaLMP]

That worked! Pause sync, then shut down and restart.

[The Keeper of the Garden]

It works only until you restart LrC. 

[patriciap33605456]

that also worked for me - thanks