Lightroom Classic (v11.4.1) Selecting photo not shown in Develop mode on Windows

New Here ,
Jul 14, 2022 Jul 14, 2022

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I use Lightroom Classic V 11.41, on my PC, when selecting a photo in Develop mode the photo not shown, the previous photo remains on the screen, while the photo in navigator is blank, when quit and open again I can use the lightroom but the problem appears again. one of my friends use lightroom on Mac has same problem

 

 

 

 

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Adobe Employee ,
Jul 14, 2022 Jul 14, 2022

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Hi there,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom Classic. I'd be to help you figure this out.

 

Could you please share the system info from Help > System Info? Does this only happen when you open a RAW file, or does JPEG behave similarly? Do you work with a multi-monitor setup? Could you please share a screenshot or video recording of this behavior? Have you tried any troubleshooting steps?

 

Please go to Lightroom Classic > Edit > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto. If this shows you any differences, please check this article to troubleshoot the GPU further: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

Let us know if this helps,

Thanks!

Sameer K

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