Lightroom Classic V14.1 becomes non-responsive

[Roger22464857hxvl]

I just upgraded to Lightroom Classic 14.1.  I have a small catalog of 610 photos, which I have been using with prior versions, with no issue.  When simply trying to view in the Library module, I keep on getting alerts that Lightroom is non-responsive.  If I wait 10-15 seconds it becomes responsive again and I can scroll through another 3-5 photos before becoming non-responsive.  This is new since the upgrade.  Is anyone else experiencing this same issue?  I am using Windows  11.  Closing Lightroom and reopening had no effect in improving the issue.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

[GoldingD]

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post. Also large amounts of text in a post also render the Translate function inoperable...

[Roger22464857hxvl]

Here is the system info:

Lightroom Classic version: 14.1 [ 202412062302-d2b56666 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Home Premium Edition

Version: 11.0.26100

Application architecture: x64

System architecture: x64

Logical processor count: 32

Processor speed: 3.1GHz

SqLite Version: 3.36.0

CPU Utilisation: 1.0%

Power Source: Plugged In

Built-in memory: 30370.0 MB

Dedicated GPU memory used by Lightroom: 183.1MB / 12012.0MB (1%)

Real memory available to Lightroom: 30370.0 MB

Real memory used by Lightroom: 1282.8 MB (4.2%)

Virtual memory used by Lightroom: 1681.2 MB

GDI objects count: 742

USER objects count: 2800

Process handles count: 2564

Memory cache size: 1980.4MB

Internal Camera Raw version: 17.1 [ 2098 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 234MB / 15185MB (1%)

Camera Raw real memory: 238MB / 30370MB (0%)

Cache1: 

NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2: 

m:1980.4MB, n:0.0MB

U-main: 77.0MB

System DPI setting: 144 DPI (high DPI mode)

Desktop composition enabled: Yes

Standard Preview Size: 3840 pixels

Displays: 1) 3840x2160

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 

DirectX: NVIDIA GeForce RTX 4070 (32.0.15.6603)

Init State: GPU for Export supported by default

User Preference: Auto

Enable HDR in Library: OFF

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: D:\Pictures (Photo Library)\Lightroom Catalogs\Lisa Picture Catalog v1\Lisa Picture Catalog v1.lrcat

Settings Folder: C:\Users\ralad\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 

1) AdobeStock

2) Flickr

Config.lua flags: 

Adapter #1: Vendor : 10de

Device : 2786

Subsystem : 513a1028

Revision : a1

Video Memory : 12012

Adapter #2: Vendor : 8086

Device : a780

Subsystem : bc01028

Revision : 4

Video Memory : 800

Adapter #3: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: 

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 44100

Build: LR5x26

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 32768

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 32768,32768

GL_RED_BITS: 8

GL_RENDERER: NVIDIA GeForce RTX 4070/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 566.03

GPUDeviceEnabled: false

OGLEnabled: true

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[GoldingD]

system Info looks Ok, nothing screams out Noooooooo

That hard drive D. How much free space in %? Looking for at least 20 free, some say 25% free. for the catalog.

[Roger22464857hxvl]

It is a 1 TB drive; 717 GB free, and 235 GB used.

[KR Seals]

What type of drive is D:? External? What is the interface? USB-C? USB-3?

I see your catalog is on the D: drive. If it has a slow interface, that could be the source of the delay.

Assuming your drive C: is a modern SSD, that would be the place to keep your catalog and preview folders. If there is not space on the C: drive for that, I would be worth it to upgrade that drive to a bigger, faster one.

[Roger22464857hxvl]

I spec'd out this PC and purchased this year with two internal 1 TB SDDrives.  I have created a new catalog with the same photos and found a moderate improvement, but still have periodic "not responding".  It is at least now usable.  However, I bought (10 months ago) this machine to speed up my workflow and saw a huge improvement.  Now I have digressed to a slower speed than with the older machine.

[KR Seals]

LrC should be pretty zippy with that drive configuration. My setup is similar with SSDs, C: OS and programs, D: LrC catalogs.

I suspect something else is going on with your computer. Check to see that your anti-virus is set to NOT be looking at your LrC folders or photos files.

Also, it doesn't hurt to reset LrC preferences when it starts acting up.

[Roger22464857hxvl]

Thank you for the advice.  I did make a change to the anitvirus to exclude my photo folders and LrC folders.  This made a small improvement as well.  The system nows to appear to be unstable as now the delays come and go, but not always.  As I continued to further investigate, I am now looking to see if there was a driver update that I was not aware of that may have installed.

[GoldingD · Accepted solution]

What about your Windows Paging file? Do you let Windows adjust that automatically, or have you decreased it, and perhaps even if you did not change the default, maybe it needs to be increased????

• How to manage virtual memory on Windows 11

From:

• P: (Win) Consumes RAM during import and fails to release afterwards

"Jim23729369r346

I have a very similiar configuration except running Win11 with very similiar memory problem. It is related to masks in develop mode. My workaround was to look at the pagefile allocation and found that it was set to low values. I have let Windows automatically manage the pagefile which has stopped the crashes although the underlying memory problem is still there. If the pagefile is manually managed it should be at least 1.5 times the amount of real memory, ie, at least 48GB on a 32GB machine and it should be on a SSD, but not the same SSD as the catalogue. The jury is still out but my machine as not crashed since making this change."

[Roger22464857hxvl]

I reviewed the VM and Windows 11 was managing the paging file.  I did make a change to see if there was a difference and set to 150 K -250 K mb of VM.  This added some improvement as well.  Between creating new catalogs, modifying the anitvirus, and now changing the paging file managment and size, it is very close to back to normal.  It is now very usable.  Thank you all for your help.