Lightroom Classic won't import photos

[tamiw24625647]

For the last week, whenever I try to import photos, Lightroom stalls and eventually the message is "Lightroom has stopped responding". I get the spinning circle as soon as I go to File/Import Photos and Video. It doesn't give me the option to choose where to import from before the buffering circle starts. Last week, I updated LR and it imported once. A couple of days ago I downloaded LR Classic and am having the import issue again. I have restated my computer and it didn't help.

Any ideas?

[cmgap]

Hi Tami,

The problem with importing images started before you updated and didn't go away after you updated. What OS are you on? How much available hard-disk space do you have?

These are the basic system requirements -

• Multicore Intel processor with 64-bit support*
• Mac OS X v10.11 (El Capitan), macOS v10.12 (Sierra), or macOS v10.13 (High Sierra)**
• 4 GB of RAM (8 GB recommended)
• 1024 x 768 display.
• 2 GB of available hard-disk space for program installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices).
• Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.†

• Intel: macOS 10.12 with Metal support.
• NVIDIA: macOS 10.12 with Metal support, or macOS 10.11 with OpenGL support.
• OpenGL 3.3-capable video adapter for GPU-related functionality.
  
• 1 GB of Video RAM (VRAM). 2 GB of dedicated VRAM (4 GB recommended) for large, high-resolution monitors, such as 4K- and 5K-resolution monitors.

Lightroom Classic CC system requirements

[tamiw24625647]

My system has what is shown below. It seems to meet the requirements. I uninstalled LR and reinstalled and that didn't fix the issue.

[benchas7]

I have the same issue, everything was working fine but when I updated to Lightroom Classic CC it won't import anything.  I have a new iMac running with High Sierra.  I tried a CF card and SD card same results.  I see them when I click on import but the message I get is:

But before updating I wasn't getting this message. Also on the card were old photos already imported and those where darkened because LR recognized that they were previously imported.  I am using LR 7.0.1 camera raw 10.0