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Lightroom.com is down

Explorer ,
Oct 29, 2019 Oct 29, 2019

I can't access lightroom.com or any on my public synced collection links.

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Adobe Employee ,
Oct 29, 2019 Oct 29, 2019

Hi there,

 

Would you mind confirming if you are trying to access Lightroom.com or Lightroom.adobe.com?

 

We have not had any reported outages with the website so please try and go to Lightroom.adobe.com.

 

Regards,

Nikunj

 

 

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Explorer ,
Oct 29, 2019 Oct 29, 2019

Annotation 2019-10-29 155246.jpg

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Adobe Employee ,
Oct 29, 2019 Oct 29, 2019

Would you mind trying to access the website using a different browser? Also, if you have a VPN, please disconnect it and try to access the website.

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Explorer ,
Oct 29, 2019 Oct 29, 2019

I'm in the UK.

The site doesn't work with my default browser, Firefox even if I disable the tracking protection.

It works on Chrome

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LEGEND ,
Oct 29, 2019 Oct 29, 2019

Really strange! I just tried accessing from my location and had no problem. Where are you located?

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LEGEND ,
Oct 29, 2019 Oct 29, 2019

I work with Chrome, and have no problem. Don't have Firefox installed. Installed it a couple of weeks ago just to compare and found no reason to have it. Didn't find anything particularly wrong with it, just didn't find any reason to use it so I uninstalled it. Don't have any way to compare.

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LEGEND ,
Oct 29, 2019 Oct 29, 2019

Can you access Adobe.com?

 

 

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Explorer ,
Oct 29, 2019 Oct 29, 2019

I can access adobe.com and I'm signed in

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Explorer ,
Oct 29, 2019 Oct 29, 2019

I've also tried to clear cookies and site data but I still get the same message

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LEGEND ,
Oct 29, 2019 Oct 29, 2019

Do you have another device that you can connect to the internet and try?

 

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Explorer ,
Oct 29, 2019 Oct 29, 2019
LATEST

working now, after a restart

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