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Lightroom Crashing

New Here ,
Apr 17, 2024 Apr 17, 2024

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I could be scrolling through photos for 2 seconds or editing a photo for 5 minutes, nothing specific happening, and lightroom crashes. It's done it 100 times yesterday and today. It'll either freeze and say not responding, or it will just close out completely. I have never had this issue before. 

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Adobe Employee ,
Apr 17, 2024 Apr 17, 2024

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We’ve reviewed the email address you use with this forum and found no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s?

This is most likely a GPU driver issue. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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New Here ,
Apr 25, 2024 Apr 25, 2024

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Yes, a crash report popped up many times. Sometimes it wanted me to type in it and sometimes it popped up saying they were sending a crash report. This is still happening. 

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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The next time you see a crash report appear, fill it out, and then take a screenshot and post it here please. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Apr 17, 2024 Apr 17, 2024

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Please show us the top 50 lines or so, down to the GPU Information, and not the rest of that gibberish, from the menu command Help->System Info.

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