Lightroom Mobile - Issues with stopping or pausing sync

Report · Dec 02, 2016

Hello

I have a couple of related issues.

When I pause syncing with Lightroom Mobile it doesn't actually stop, even though it says it has. If I check in task manager Lightroom is still uploading. The only way to sort this is to pause sync, then restart Lightroom.

Additionally, and more problematic. If I select a collection to sync then change my mind it seems to continue to sync all the items anyway before 'un-syncing'. Recently I accidently selected a folder with 650 images to sync but even though I unchecked it again it continued to sync all 650 items! I live in a rural area with less than 1MB upload speed - it took ages and the internet was unusable during this time! I tried deleting the collection online, this didn't help either.

If someone knows a way round this then please let me know!

Thanks

Report · Mar 20, 2017

Hi MrColobus,

You may try and reset Lightroom preferences back to default and check if that helps.

Preference file and other file locations | Lightroom CC and 6

Let us know if that helps.

Regards,

Mohit