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Lightroom poor performance

Contributor ,
Jul 11, 2019 Jul 11, 2019

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Hello everybody, here I am again with an old LR problem - it's poor performance.

When editing my photos in LR I do need to be patience when working with Radial Filter, Adjustment Brush, etc. , it's so slow, something didn't follow my commands, it's like the cursor has its own mind, I have to be very aware where my adjustments are; the screen become black and it freezes for a second, or two.

Please, anybody can help me make it easier to work with LR?

Thank you!

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LEGEND ,
Jul 11, 2019 Jul 11, 2019

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This is a known problem with Lightroom, when you are making a lot of local adjustments such as the adjustment brush and/or spot healing, on one photo. It is made worse if you have a 4K or larger monitor (do you?).

Some things you can try:

  • turn off the graphics acceleeration (Preferences->Performance tab->Uncheck "Use Graphics Processor") note: this may make other things slower
  • do the brushing and other local adjustment as the next to last editing step; the last step is to turn on lens corrections and transforms
  • do the brushing and other local adjustments in Photoshop
  • use a standard HD 1920x1080 monitor (or decrease the resolution of your screen to 1920x1080)

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Contributor ,
Jul 11, 2019 Jul 11, 2019

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Hi!

Thank you for trying to help with this issue. I turned off the 'Use

Graphics Processor'. I can't do the brushing and other adjustments in

Photoshop, as I work exclusively if Lightroom.

When I decrease the resolution of the screen to 1920x1080, the screen it

shrank the screen, which is not a good move, things got really small.

I'm going to edit some photos tonight and hopefully just uncheck the

Graphics Processor will fix this problem.

Any thoughts?

Regina

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LEGEND ,
Jul 11, 2019 Jul 11, 2019

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https://forums.adobe.com/people/Regina+Melo  wrote


When I decrease the resolution of the screen to 1920x1080, the screen it

shrank the screen, which is not a good move, things got really small.

The point of setting the screen resolution to 1920x1080 is a diagnostic test, to learn if this has some effect on your problem or not. So I request that you attempt to edit let's say 10 photos with the screen resolution at 1920x1080 to see if the problem goes away or gets better.

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Contributor ,
Jul 16, 2019 Jul 16, 2019

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Good morning!

Like you suggested I edited about 10 photos and the low performance persisted

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LEGEND ,
Jul 16, 2019 Jul 16, 2019

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So we have learned that the setting of the screen size to a smaller number of pixels does not change the problem.

The problem is one that happens to lots of people in LR who want to do a lot of brushing on large monitors. The solutions I mentioned above are the only ones I know.

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Contributor ,
Jul 16, 2019 Jul 16, 2019

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Thank you so much for trying to help

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Community Expert ,
Jul 16, 2019 Jul 16, 2019

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You would be wise to read all the articles at-

https://www.lightroomqueen.com/lightroom/performance/

screen to 1920x1080, ... things got really small.

This does not sound right! IME Usually when screen resolution is reduced the text, icons, etc, all appear larger.

Regards. My System: Lightroom-Classic 13.4, Photoshop 25.9.1, ACR 16.4, Lightroom 7.4, Lr-iOS 9.0.1, Bridge 14.1.1, Windows-11.

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Contributor ,
Jul 18, 2019 Jul 18, 2019

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Thank you for the link

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Contributor ,
Jul 18, 2019 Jul 18, 2019

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It's not that text, icons, etc. got smaller, the screen itself got small.

On Thu, Jul 18, 2019 at 7:01 AM Regina Melo-Jocknevich <

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Adobe Employee ,
Jul 11, 2019 Jul 11, 2019

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Hi there,

Sorry to hear about the slow performance of Lightroom, let us help make it right.

Would you mind trying the steps shared by Paige and see if it helps?

Also, you can try optimizing Lightroom by trying the steps mentioned on this article: Optimize Lightroom performance

Regards,
Sahil

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Contributor ,
Jul 11, 2019 Jul 11, 2019

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Hi Sahil,

Thank you for trying to help with this issue.The only thing I did was to

turned off the 'Use Graphics Processor'. I can't do the brushing and other

adjustments in Photoshop, as I work exclusively if Lightroom.

When I decrease the resolution of the screen to 1920x1080, the screen it

shrank the screen, which is not a good move, things got really small.

I'm going to edit some photos tonigh, and I'm going to check the link you

sent to me, and I'll let you know if it helps.

Thank you,

Regina

On Thu, Jul 11, 2019 at 2:19 PM Sahil.Chawla <forums_noreply@adobe.com>

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Engaged ,
Jul 16, 2019 Jul 16, 2019

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I bought a new Dell XPS that included a GeForce RTX 2060 6GB graphics card and it made a significant impact on the Development Module. I would not have acquired this card for an existing computer because it sells for more than $300. Perhaps you should take a close look at your graphics card performance.

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Contributor ,
Jul 18, 2019 Jul 18, 2019

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I have a Dell XPS15 and it includes a GeForce GTX 1050, and maybe that's

the reason I'm having LR slow performance, but, at this point, I don't know

what to do, I don't know much about these graphic cards, I don't know if I

should replace it. I just think it's very annoying. I like LR but it has

become a hustle trying and edit my photos with it.

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LEGEND ,
Jul 16, 2019 Jul 16, 2019

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Speaking to GPU, and heck to OS as they can affect performance. Just what is your system information.

In LR click on Help, click on System Information, click on Copy, paste into a reply. Interested in info from first line down to just after plug-ins (actually just before plug-ins, but you never know)

Key bits to get from this

LR version

OS version/build

Display resolution

GPU make/model, and driver version (and if DirectX, or OpenGL, or Metal for MAC is in play)

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Contributor ,
Jul 18, 2019 Jul 18, 2019

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Here it is:

Lightroom Classic version: 8.3.1

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.17763

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 2.8 GHz

Built-in memory: 16205.2 MB

Real memory available to Lightroom: 16205.2 MB

Real memory used by Lightroom: 2197.8 MB (13.5%)

Virtual memory used by Lightroom: 2896.0 MB

GDI objects count: 739

USER objects count: 2342

Process handles count: 1965

Memory cache size: 12.5MB

Internal Camera Raw version: 11.3

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 1281MB / 8102MB (15%)

Camera Raw real memory: 1289MB / 16205MB (7%)

System DPI setting: 240 DPI (high DPI mode)

Desktop composition enabled: Yes

Displays: 1) 3840x2160, 2) 1920x1080

Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No,

External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 1050 (23.21.13.9125)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\gigia\Pictures\Lightroom\Lightroom Catalog.lrcat

Settings Folder: C:\Users\gigia\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Facebook

3) Flickr

4) Nikon Tether Plugin

On Wed, Jul 17, 2019 at 1:02 AM davidg36166309 <forums_noreply@adobe.com>

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LEGEND ,
Jul 18, 2019 Jul 18, 2019

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your GPU driver is out of date (23.21.13.9125 equates to v391.25,  latest is v431.36) about 17 months out of date.

NVIDIA DRIVERS GeForce Game Ready Driver WHQL

Not that the update might help, unknown that.

and look at:

https://www.winhelp.info/boost-lightroom-performance-on-systems-with-nvidia-graphics-chip.html

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Contributor ,
Jul 19, 2019 Jul 19, 2019

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I don't understand why, new versions should be downloaded automatically,

but thank you for the links.

On Thu, Jul 18, 2019 at 2:06 PM davidg36166309 <forums_noreply@adobe.com>

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Contributor ,
Jul 19, 2019 Jul 19, 2019

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Hi,

I tried to install version v431.36 and got a message 'this graphics driver

could not find compatible graphics hardware; this NVIDIA graphics driver is

not compatible with this version of Windows'. My Windows version is Windows

10 Home 64-bit'

I follow these steps to try installing version 431.36

https://www.wikihow.com/Update-Nvidia-Drivers

On Fri, Jul 19, 2019 at 8:01 AM Regina Melo-Jocknevich <

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LEGEND ,
Jul 19, 2019 Jul 19, 2019

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I haven't said much in a few days here, but upon reading all of these responses, my opinion remains unchanged. I still believe that the problem is due to performing a lot of brushing on images, displayed on a 4K screen, and changing drivers will not speed this up at all, or modifying the cache size, or many of the other solutions proposed will not speed this up at all. The problem is that this is a very CPU intensive task, and the CPU can't do the calculations and provide what seems like "instantaneous" response. The problem is that given the requirements of the Lightroom software (as it is currently programmed), the hardware can't do it.

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Contributor ,
Jul 20, 2019 Jul 20, 2019

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I'm still trying to see which is going to be the best solution to fix

Lightroom performance in my laptop.

Thank you!

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LEGEND ,
Jul 20, 2019 Jul 20, 2019

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Laptop

Oh yes, one odd issue just for laptops, when running Lightroom, make sure the laptop is plugged into a wall outlet, do not run off battery only. The laptop will throttle down and you can see performance issues.

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Contributor ,
Jul 23, 2019 Jul 23, 2019

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For about two days after I upgraded the graphics processor Lightroom was

running beautifully, now is going crazy again...

Did I updated to the right version? This is what I have now.

Lightroom Classic version: 8.3.1

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.17763

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 2.8 GHz

Built-in memory: 16205.2 MB

Real memory available to Lightroom: 16205.2 MB

Real memory used by Lightroom: 1405.5 MB (8.6%)

Virtual memory used by Lightroom: 1816.7 MB

GDI objects count: 692

USER objects count: 2341

Process handles count: 2337

Memory cache size: 22.5MB

Internal Camera Raw version: 11.3

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 277MB / 8102MB (3%)

Camera Raw real memory: 282MB / 16205MB (1%)

System DPI setting: 216 DPI (high DPI mode)

Desktop composition enabled: Yes

Displays: 1) 3840x2160, 2) 1920x1080

Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: No,

External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 1050 (26.21.14.3160)

On Sat, Jul 20, 2019 at 12:40 PM davidg36166309 <forums_noreply@adobe.com>

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Contributor ,
Jul 30, 2019 Jul 30, 2019

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Dear @dj_paige, working with Lightroom is get worse and worse, I am

starting thinking that I should get a new laptop. I bought the Dell XPS15

because I was told it was one of the best for photographers, I didn't have

all these problems with Lightroom with my old laptop. Do you have any

suggestions of a great laptop for photographers but one with not so many

performance issues with Lightroom?

Thank you!

Regina

On Sat, Jul 20, 2019 at 10:54 AM Regina Melo-Jocknevich <

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LEGEND ,
Jul 30, 2019 Jul 30, 2019

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I still think the problem is your brushing and spot healing, and that's something that won't improve with a new laptop or a new computer.

As I said earlier:

This is a known problem with Lightroom, when you are making a lot of local adjustments such as the adjustment brush and/or spot healing, on one photo. It is made worse if you have a 4K or larger monitor (do you?).

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