Lightroom se bloquea al intentar combinar fotografias en hdr o en panorámica

[Adolfo_A_G]

Lightroom se bloquea al intentar combinar fotografias en hdr o en panorámica.

Cuando intento combinar 3 fotografias para crear una combinación de fotografias, la aplicación se bloquea sin aparecer ningun mensaje, tengo que reiniciar

Equipo con Win10

RAM 32 Gb

Lightroom v 14.5.1

Gracias

[nikunj.m]

Hi, thanks for reaching out, and we're sorry about the trouble! 

Please go to the Help menu in Lightroom Classic, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us. 

Does it happen with the same set of images every time or with any images that you try to merge? You can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/4pxpKDP

Thanks,
Nikunj

[Adolfo_A_G]

Versión de Lightroom Classic: 14.5.1 [ 202508231203-c2638d01 ]

Licencia: Creative Cloud

Configuración de idioma: es

Sistema operativo: Windows 10 - Business Edition

Versión: 10.0.19045

Arquitectura de la aplicación: x64

Arquitectura del sistema: x64

Cantidad de procesadores lógicos: 8

Velocidad del procesador: 3,6GHz

Versión de SqLite: 3.36.0

Utilización de CPU: 1,0%

Fuente de alimentación: Conectado

Memoria incorporada: 32685,1 MB

Memoria de GPU dedicada que utiliza Lightroom: 99,1MB / 3935,0MB (2%)

Memoria real disponible para Lightroom: 32685,1 MB

Memoria real usada por Lightroom: 5503,4 MB (16,8%)

Memoria virtual usada por Lightroom: 5662,7 MB

Recuento de objetos de GDI: 715

Recuento de objetos de USUARIO: 2113

Recuento de identificadores de procesos: 3422

Tamaño de memoria de caché: 714,7MB

Versión interna de Camera Raw: 17.5 [ 2318 ]

Número máximo de subprocesos que usa Camera Raw: 5

Optimización de SIMD de Raw de cámara: SSE2,AVX,AVX2

Memoria virtual de Camera Raw: 103MB / 16342MB (0%)

Memoria real de Camera Raw: 104MB / 32685MB (0%)



Cache1:
NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB



Cache2:
m:714,7MB, n:0,0MB



U-main: 108,0MB



Ajustes de PPP del sistema: 96 PPP

Composición de escritorio activada: Sí

Tamaño de previsualización estándar: 1936 píxeles

Pantallas: 1) 1920x1080, 2) 1920x1080

Tipos de entrada: Multitoque: No, Toque integrado: No, Pluma integrada: No, Toque externo: No, Pluma externa: No, Teclado: No



Información de procesador gráfico:

DirectX: NVIDIA GeForce GTX 1650 (32.0.15.6094)

Estado inicial: GPU para el procesamiento de imágenes compatible de forma predeterminada

Preferencia del usuario: Automático

Activar HDR en la Biblioteca: ACTIVADO

GPU para la generación de vistas previas:Automático (S3_3)



Carpeta de la aplicación: C:\Program Files\Adobe\Adobe Lightroom Classic

Ruta de la biblioteca: E:\_CATALEGS\Cataleg_General\Cataleg_General-v13-3.lrcat

Carpeta de ajustes: C:\Users\adoal\AppData\Roaming\Adobe\Lightroom



Plugins instalados:

1) Adobe Stock

2) Flickr

3) Luminar Neo



Indicadores config.lua:



Adaptador #1: Proveedor : 10de

Dispositivo : 1f82

Subsistema : 86b61043

Revisión : a1

Memoria de vídeo : 3935

Adaptador #2: Proveedor : 1414

Dispositivo : 8c

Subsistema : 0

Revisión : 0

Memoria de vídeo : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: System Default - Altavoces (3- USB AUDIO )

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x26

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 32768

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 32768,32768

GL_RED_BITS: 8

GL_RENDERER: NVIDIA GeForce GTX 1650/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 560.94

GPUDeviceEnabled: false

OGLEnabled: true

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[Anshul_Saini · Accepted solution]

Hi @Adolfo_A_G.

Thank you for sharing your full system info; it is very helpful. Let’s try to narrow this down:

1. Test in a new catalog: Create a new empty catalog and import just 3–5 images. Then try HDR and Panorama Merge. This helps confirm whether the crash is catalog-specific.

2. GPU settings: Go to Preferences > Performance and set Use Graphics Processor to Off. Restart Lightroom Classic and test the merge again. If it works, the issue is likely GPU/driver related.

3. Update NVIDIA drivers: The driver showing in your system info is version 560.94. Please update to the latest Studio Driver directly from NVIDIA’s site: https://adobe.ly/4gC0S9U.

4. As Nikunj suggested, try resetting preferences. Corrupted preference files often cause odd crashes. Here’s how: https://adobe.ly/4pxpKDP. Make sure to back up your presets before resetting.

5. Check file location & formats: Are your source images stored locally or on an external/network drive? If possible, copy a test set of images to your system’s C:\ drive (Desktop) and attempt the merge from there. Also, confirm the file formats you’re merging (RAW, TIFF, JPEG, etc.).

If, after trying these steps, the crash persists, could you let us know:

• Does it happen with any set of images, or only with certain files?

• Does Lightroom freeze first, or does it close immediately?

• Could you share 2–3 sample RAW files that reproduce the crash via DM or here?

• If you see a crash dialog, please submit it with the email ID you logged in with on the community so we can track it and have it checked by the product team.

That info would help us escalate this properly to the product team.

Best,

Anshu Saini

[Adolfo_A_G]

Hola.
Nuevamente gracias por vuestra ayuda. Ya esta solucionado, parece ser que
el problema estaba en el catálogo, no se porqué pero estaba corrompido.
He creado un nuevo catálogo con las fotografias y !problema resuelto¡
Gracias

[nikunj.m]

Thanks for sharing the update! Let us know if you experience the same behavior again, or you can start a new conversation if you need help with anything else. 

Cheers,
Nikunj