Lightroom . Wont Launch.

[bettyswolloks]

Hello all, I've just updated Lightroom to 5.5 and now it will not launch.

AdobeCC @@AdobeCare

[roby17269]

Julie it did the trick for me (logging out and in Creative Cloud)

Now LR 5.5 starts

I will check later on if this survives a reboot

[Tic_Tac]

Did not work for me! LR still crashing...

[LirongZhang12]

Please try the steps in this link. The steps has been updated.

https://helpx.adobe.com/lightroom/kb/unable-launch-lightroom-55.html

[Tic_Tac]

None of these 3 solutions worked for me. LR still crashing when installed via CCloud manager.

If I install a copy that I previously downloaded from the web, it works.

Adobe does not seem to know what they are doing. Not impressed.

[LioThomas]

Hi Maksim,

Could you please give the entire path where you find SLCache and SLStore? I'm lost here

Thanks

[Maksim_Yankovskiy]

Hi Lio,

Sorry for the delay in responding to your message - I was out of town and traveling with no mobile connection.

The files are located in "/Library/Application Support/Adobe".

Maksim

[Jack Deblanc]

Way to go Maksim! Adobe needs to pay you! The process you listed in post 92 in this thread worked perfectly! Adobe's band-aid of installing standalone is not why we pay for cloud applications. Thank you!!

[oldbalddude]

Lord, just getting around to trying to fix it now? Been a mess from day one.

[oldbalddude]

Just got a call back from Adobe wanting to help fix the problems they created. Told him I had already fixed it, sort of on my own. He gave me his name and supposedly will hep me personally if I have problems in the future. His listening skills suggest to me that he will be as inept as all of the other support people. But, I do have his name. He told me that the issue has been resolved for "many" people with solutions they have come up with. Not resolved for everyone, though. He asked if he could close my case since I have resolved the issue for myself. I told him he could do what he wanted, but that the real issue is a management issue and the only person I really wanted to speak to at this point was the CEO of Adobe. Suspect he won't call me, but in truth, he is the only person who is in a position to kick the butts of the development & support teams and get them up to snuff which they currently are not. These are supposedly professional level software products, and professionals can't afford to lose days of work due to developer/support inadequacies. I would still like to speak to the Adobe CEO to let him know what a mess his people are creating for users.