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Since I updated LR classic to v13.1 the program crashes very often without leaving an error message or else. It happens merely after a short pause during which a certain action (skip picture, edit picture .. anything thats needs LR to react on my actions on the screen.
When restarting LR goes back to the point where you started before the crash. Clearly no saving has happened during the session that crashed. It is very annoying as it happens at least 3 times an hour when just scrolling, looking and doing almost nothing. Next to that deleting a picture may result in a blanc icon that cannot be entered. This blanc is removed after closing and restarting LR.
I tried to go back to an old version but since the version of the library has been upgraded with 13.1 this gives problems reading the library.
So I upgraded again to 13.1 which, in contrast with the error messages stating it was not possible, happened anyway. Also the crashes started again after reinstalling v13.1.
My feeling is that there is a execution/writing conflict somewhere in V13.1 causing this. Please repair!!
The problem is solved. LR crashed whilst the latest version of Camera Raw did/does not accept the NVIDEA driver GTX 970M as GPU. Although the error was shown in PS only, LR worked slow and crashed from time to time, and PS did not.
Adobe support was eventually able to fix the problem after I got an error telling me Camera Raw was not able to accelerate the GPU.
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Please go to Help > System Info, click the Copy button, and paste in a new reply here.
Then delete everything below Installed Plugins, which will make your post easier to read, and will avoid unnecessary scrolling.
The info shown in the screenshot below is usually all we need.
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Looking back at the link you posted, (and yes I remember recommending that you post your own, as I see you have). In that Adobe log (At least I think that is an Adobe log), I notice this line:
Error occurred in install product workflow with error code 130 error message
Using Google, I have noticed the following link shows up:
https://helpx.adobe.com/creative-cloud/kb/install-rolls-back-error-130.html
Not your exact situation, but the error message is mentioned.
It looks like your copy of LrC did not get installed properly. And simply bring up the Adobe Creative Cloud Desktop App (a.k.a Creative Cloud Desktop) to remove then followup with an install of LrC is insufficient, and the use of the Adobe Creative Cloud Cleaner Tool is needed. The later is a more complete and/or inclusive software removal tool.
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Looking back at that Adobe log also indicates Registry issues. Those could be part of the bad LrC install (if that was the case), and perhaps (knock on wood, cross fingers, and properly bribe your house gremlins) they will be fixed via the Cleaner Tool process.
Not at all sure if you need or should remove the other Adobe apps while your are at it should you take this approach.
You might also want to consider that your copy of the Adobe Creative Cloud Desktop App is suspect. I am not sure if the Adobe Creative Cloud Cleaner Toll will deal with that. I think not, and a separate use of the Adobe tool to remove that app may be called for.
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
In addition, as you may already suspect a registry issue. If you have a registry maintenance tool (registry cleaner??) , you may want to run that post Cleaner Tool, and post Creative Cloud Desktop removal app, And defiantly before downloading a fresh new copy of the Adobe Creative Cloud Desktop App, and before using the Adobe Creative Cloud Desktop App to install LrC, etc.
https://www.lifewire.com/free-registry-cleaners-2626176
Not an Adobe employee, not an Adobe Tech
YOu might want to here from other members on this.
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I removed LR classic fully and cleaned with ccleaner after restarting the PC. Then reinstalled LR classic. First crash occurred again after 10 minutes... It must be a software problem!
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I removed LR classic fully and cleaned with ccleaner after restarting the PC. Then reinstalled LR classic. First crash occurred again after 10 minutes... It must be a software problem!
By @louisd79464044
How did you remove? Please be specific, state all your steps
Do you get a crash report?
In Windows Event Viewer, Do you have an event that corresponds with the crash?
Did CCleaner find registry errors?
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In the event viewer I see the following error reoccurring:
Tijdelijke opslag van metagegevens is mislukt, resultaat=0x80072EFE voor container {CEC06439-C15A-56FF-83CD-A96E71863136}
Like I noticed it feels like a storage problem during work execution of LR.
Does this help?
Thanks,
Louis
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The problem is solved. LR crashed whilst the latest version of Camera Raw did/does not accept the NVIDEA driver GTX 970M as GPU. Although the error was shown in PS only, LR worked slow and crashed from time to time, and PS did not.
Adobe support was eventually able to fix the problem after I got an error telling me Camera Raw was not able to accelerate the GPU.
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The problem was seemingly solved but still exists in LR version 13.3. Presently LR even crashes directly after startup and change of picture. I have attached a log to show what happens:
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:499+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:500+0200 ThreadID=15432 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:500+0200 ThreadID=15432 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:500+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.19045.1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:500+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.37.0.9, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:501+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=Lightroom_classic_ngl1, AppID=LightroomClassic1, AppVersion=13.3, NglRunMode=0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:501+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1715271324000.0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:501+0200 ThreadID=15432 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:502+0200 ThreadID=15432 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:502+0200 ThreadID=15432 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:502+0200 ThreadID=15432 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:502+0200 ThreadID=15432 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:502+0200 ThreadID=15432 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:503+0200 ThreadID=15616 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:503+0200 ThreadID=15432 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:503+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:503+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:503+0200 ThreadID=15432 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest manager started."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:504+0200 ThreadID=2748 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:504+0200 ThreadID=2748 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest manager State: Running "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:504+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key App Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:504+0200 ThreadID=15432 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest Monitor success thread started."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:504+0200 ThreadID=12496 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:505+0200 ThreadID=15432 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:505+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: A"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:505+0200 ThreadID=15432 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:505+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key App Prefetched Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:506+0200 ThreadID=11796 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:506+0200 ThreadID=15616 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:506+0200 ThreadID=15432 Component=ngl-lib_OSUtil Description="GetWV2LocalControlState: No local config file found falling back to default browser sequence."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:506+0200 ThreadID=15432 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: A"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=11796 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15432 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\CEF"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15616 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: P"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:508+0200 ThreadID=11796 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:508+0200 ThreadID=15616 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:508+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: P"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:508+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:509+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: U"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:509+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:510+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: U"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:510+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:510+0200 ThreadID=15616 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:510+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: U"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:510+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:511+0200 ThreadID=15616 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:511+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: U"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:517+0200 ThreadID=15432 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: CEF:116"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:518+0200 ThreadID=15432 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:519+0200 ThreadID=15432 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:true"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:533+0200 ThreadID=17008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:539+0200 ThreadID=17008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:539+0200 ThreadID=17008 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:539+0200 ThreadID=17008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:752+0200 ThreadID=17008 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:752+0200 ThreadID=17008 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:752+0200 ThreadID=17008 Component=ngl-lib_InMemoryStorage Description="SetASNP Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:752+0200 ThreadID=17008 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:753+0200 ThreadID=17008 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: e62c61f8-47ab-4a13-9c4c-e41fdb3bc2f9"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:753+0200 ThreadID=17008 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:786+0200 ThreadID=17008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:786+0200 ThreadID=15616 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:786+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:786+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:787+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key App Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:789+0200 ThreadID=17008 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 84960000 "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:795+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:795+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 0, lSyncAction: 1, key: A"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:824+0200 ThreadID=15432 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:824+0200 ThreadID=15432 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:824+0200 ThreadID=15432 Component=ngl-lib_NglController Description="InitializeProfileUpdates: Initial internal status = 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:824+0200 ThreadID=15432 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=2ea0912d2b0daf4785b39a2a02b9236818f579ac"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:824+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:825+0200 ThreadID=15432 Component=ngl-lib_GenericUtils Description="GetInstalledLanguagesFromApplicationXml: Installed languages are nl_NL"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:825+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as nl_NL"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:825+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered List contains nl_NL"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:825+0200 ThreadID=15432 Component=ngl-lib_NGLWorkflow Description="NglWorkflow: WorkflowExe LatestCEFWFVersion: 1.10.0.5"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:825+0200 ThreadID=15432 Component=ngl-lib_NGLWorkflow Description="operator (): Log IE Browser WF enabled: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:827+0200 ThreadID=15432 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:827+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=nl_NL"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:829+0200 ThreadID=21256 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:830+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:831+0200 ThreadID=10876 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Not Virtual | VDI: 0 "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:831+0200 ThreadID=10876 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:831+0200 ThreadID=10876 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:832+0200 ThreadID=10876 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:832+0200 ThreadID=10876 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Adobe Lightroom Classic\Lightroom.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:832+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:834+0200 ThreadID=21256 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:834+0200 ThreadID=21256 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:834+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:835+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:835+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:842+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:049+0200 ThreadID=10876 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Adobe Lightroom Classic\Lightroom.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:051+0200 ThreadID=2748 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:39d7a365-eb13-49b0-8c4a-e92942d70218 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:053+0200 ThreadID=2748 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:053+0200 ThreadID=2748 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:054+0200 ThreadID=2748 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:054+0200 ThreadID=2748 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:054+0200 ThreadID=2748 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:054+0200 ThreadID=2748 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:055+0200 ThreadID=2748 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:057+0200 ThreadID=2748 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:061+0200 ThreadID=9584 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:061+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:062+0200 ThreadID=21256 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: Lightroom_classic_ngl1 | ScopeId: openid,AdobeID,creative_cloud,piip_read,firefly_api | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 777bbfd7-72ad-426e-ba31-08b6029b0f75"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:062+0200 ThreadID=21256 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:062+0200 ThreadID=21256 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:063+0200 ThreadID=10072 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:064+0200 ThreadID=10072 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:066+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:066+0200 ThreadID=21256 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:066+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:183+0200 ThreadID=9696 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:184+0200 ThreadID=2748 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:308+0200 ThreadID=15616 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:308+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:308+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:308+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key App Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:309+0200 ThreadID=21256 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:309+0200 ThreadID=21256 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-afe68ee8-1876-4cfc-bb98-5beed9a5531d"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:314+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/asnp/nud/v4"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:357+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:357+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 0, lSyncAction: 1, key: A"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:450+0200 ThreadID=10876 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 204"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:451+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:451+0200 ThreadID=21256 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-afe68ee8-1876-4cfc-bb98-5beed9a5531d"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:452+0200 ThreadID=21256 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:452+0200 ThreadID=21256 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204 in http request"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:452+0200 ThreadID=21256 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:454+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:454+0200 ThreadID=21256 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 1 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 1 type 4 status 110 sequence initial)"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 1 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=2ea0912d2b0daf4785b39a2a02b9236818f579ac"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="NotifyData: request id: 1 api: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:456+0200 ThreadID=21256 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:456+0200 ThreadID=21256 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:277+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetNglMenuItems: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:277+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:692+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetProfile: request 1 recieved"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetProfile: request 1 returned status 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as nl_NL"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: Lightroom_classic_ngl1 clientScope: openid,AdobeID,creative_cloud,piip_read,firefly_api data?: yes workflow?: yes forceRefresh:no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 2 data?: yes workflow?: yes"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:697+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:698+0200 ThreadID=15432 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:698+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:701+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:702+0200 ThreadID=15432 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:702+0200 ThreadID=21256 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:703+0200 ThreadID=21256 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:703+0200 ThreadID=21256 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:703+0200 ThreadID=21256 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 2 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:703+0200 ThreadID=21256 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:703+0200 ThreadID=15432 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:704+0200 ThreadID=15432 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:704+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:704+0200 ThreadID=15432 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:705+0200 ThreadID=15432 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:705+0200 ThreadID=15432 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:705+0200 ThreadID=15432 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:822+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: request 2 recieved"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:822+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: request 2 returned status 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:976+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:976+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:977+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:977+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:570+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: Lightroom_classic_ngl1 clientScope: openid,AdobeID,creative_cloud,piip_read,firefly_api data?: yes workflow?: yes forceRefresh:no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:571+0200 ThreadID=15432 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: yes"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:595+0200 ThreadID=16644 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:607+0200 ThreadID=16644 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:609+0200 ThreadID=16644 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:610+0200 ThreadID=16644 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:610+0200 ThreadID=16644 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:610+0200 ThreadID=16644 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:610+0200 ThreadID=16644 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:675+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:675+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"