LR classic 13.1 crashes during execution of working tasks

[louisd79464044]

Since I updated LR classic to v13.1 the program crashes very often without leaving an error message or else. It happens merely after a short pause during which a certain action (skip picture, edit picture .. anything thats needs LR to react on my actions on the screen. 

When restarting LR goes back to the point where you started before the crash. Clearly no saving has happened during the session that crashed. It is very annoying as it happens at least 3 times an hour when just scrolling, looking and doing almost nothing. Next to that deleting a picture may result in a blanc icon that cannot be entered. This blanc is removed after closing and restarting LR.

I tried to go back to an old version but since the version of the library has been upgraded with 13.1 this gives problems reading the library. 

So I upgraded again to 13.1 which, in contrast with the error messages stating it was not possible, happened anyway. Also the crashes started again after reinstalling v13.1.

My feeling is that there is a execution/writing conflict somewhere in V13.1 causing this. Please repair!!

See also https://community.adobe.com/t5/lightroom-classic-bugs/p-13-0-1-at-launch-lrc-quit-unexpectedly-mac/i...

[Per Berntsen]

Please go to Help > System Info, click the Copy button, and paste in a new reply here.

Then delete everything below Installed Plugins, which will make your post easier to read, and will avoid unnecessary scrolling.

The info shown in the screenshot below is usually all we need.

[louisd79464044]

Thanks. This is the content of systeminfo:

Lightroom Classic-versie: 13.1 [ 202312111226-41a494e8 ]

Licentie: Creative Cloud

Taalinstelling: nl

Besturingssysteem: Windows 10 - Home Premium Edition

Versie: 10.0.19045

Toepassingsarchitectuur: x64

Systeemarchitectuur: x64

Aantal logische processors: 8

Processorsnelheid: 2,5GHz

SQLite-versie: 3.36.0

CPU-gebruik: 12,0%

Ingebouwd geheugen: 32630,8 MB

Het toegewezen GPU-geheugen dat door Lightroom wordt gebruikt: 457,2MB / 3024,3MB (15%)

Beschikbaar fysiek geheugen voor Lightroom: 32630,8 MB

Fysiek geheugen gebruikt door Lightroom: 1670,7 MB (5,1%)

Virtueel geheugen gebruikt door Lightroom: 2232,1 MB

Aantal GDI-objecten: 796

Aantal gebruikersobjecten: 2723

Aantal proceshandelingen: 5598

Cachegeheugengrootte: 39,4MB

Interne Camera Raw-versie: 16.1 [ 1728 ]

Maximumaantal door Camera Raw gebruikte threads: 5

Camera Raw SIMD-optimalisatie: SSE2,AVX,AVX2

Virtueel geheugen Camera Raw: 300MB / 16315MB (1%)

Fysiek geheugen Camera Raw: -100MB / 32630MB (0%)

Dpi-instelling systeem: 96 dpi

Bureaubladcompositie ingeschakeld: Ja

Standaardgrootte voorvertoning: 2880 pixels

Schermen: 1) 1920x1080

Invoertypen: Multi-aanraking: Nee, Geïntegreerde aanraking: Nee, Geïntegreerde pen: Nee, Externe aanraking: Nee, Externe pen: Nee, Toetsenbord: Nee

GPU-info: 

DirectX: NVIDIA GeForce GTX 970M (31.0.15.4633)

Beginstatus: GPU voor beeldverwerking wordt standaard ondersteund

Gebruikersvoorkeur: Automatisch

Toepassingsmap: C:\Program Files\Adobe\Adobe Lightroom Classic

Bibliotheekpad: C:\Users\loded\OneDrive\Pictures\Lightroom\Backups\2022-04-11 2320\Lightroom Catalog-2-v13.lrcat

Map Instellingen: C:\Users\loded\AppData\Roaming\Adobe\Lightroom

Geïnstalleerde plug-ins: 

1) AdobeStock

2) Any Filter

3) Flickr

4) jb ListView

5) jb Search Replace Transfer

6) jf Geocoding Support

7) LensTagger Exif Tool

8) LR/Transporter

9) Show Focus Points

10) Tetheringplug-in voor Nikon

Config.lua-vlaggen: None

Adapter 1: Leverancier : 10de

Apparaat : 13d8

Subsysteem : 7081028

Revisie : a1

Videogeheugen : 3024

Adapter 2: Leverancier : 8086

Apparaat : 191b

Subsysteem : 7081028

Revisie : 6

Videogeheugen : 80

Adapter 3: Leverancier : 1414

Apparaat : 8c

Subsysteem : 0

Revisie : 0

Videogeheugen : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Luidsprekers (Sound Blaster Recon3Di)#{comment}DVAAU-4201250: Open the audio hardware preferences page.

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x120

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: NVIDIA GeForce GTX 970M/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 546.33

GPUDeviceEnabled: false

OGLEnabled: true

GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_locations GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_sparse_texture2 GL_ARB_sparse_texture_clamp GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_filter_minmax GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_multiview_texture_multisample GL_EXT_multiview_timer_query GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_NV_memory_object_sparse GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_NV_timeline_semaphore GL_KHR_shader_subgroup GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent GL_NV_blend_minmax_factor GL_NV_blend_square GL_NV_command_list GL_NV_compute_program5 GL_NV_conditional_render GL_NV_conservative_raster GL_NV_conservative_raster_dilate GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_feature_query GL_NV_fence GL_NV_fill_rectangle GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_coverage_to_color GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_fragment_shader_interlock GL_NV_framebuffer_mixed_samples GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4 GL_NV_geometry_shader_passthrough GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1 GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64 GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent GL_NV_memory_attachment GL_NV_multisample_coverage GL_NV_multisample_filter_hint GL_NV_occlusion_query GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_path_rendering_shared_edge GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_query_resource GL_NV_query_resource_tag GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_sample_locations GL_NV_sample_mask_override_coverage GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_atomic_fp16_vector GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_shader_subgroup_partitioned GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_uniform_buffer_std430_layout GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NV_viewport_array2 GL_NV_viewport_swizzle GL_NVX_conditional_render GL_NVX_linked_gpu_multicast GL_NV_gpu_multicast GL_NVX_gpu_multicast2 GL_NVX_progress_fence GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OVR_multiview GL_OVR_multiview2 GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control 

[GoldingD]

Looking back at the link you posted, (and yes I remember recommending that you post your own, as I see you have). In that Adobe log (At least I think that is an Adobe log), I notice this line:

Error occurred in install product workflow with error code 130 error message

Using Google,  I have noticed the following link shows up:

https://helpx.adobe.com/creative-cloud/kb/install-rolls-back-error-130.html

Not your exact situation, but the error message is mentioned.

It looks like your copy of LrC did not get installed properly. And simply bring up the Adobe Creative Cloud Desktop App (a.k.a Creative Cloud Desktop) to remove then followup with an install of LrC is insufficient, and the use of the Adobe Creative Cloud Cleaner Tool is needed. The later is a more complete and/or  inclusive software removal tool.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Looking back at that Adobe log also indicates Registry issues. Those could be part of the bad LrC install (if that was the case), and perhaps (knock on wood, cross fingers, and properly bribe your house gremlins) they will be fixed via the Cleaner Tool process.

Not at all sure if you need or should remove the other Adobe apps while your are at it should you take this approach.

You might also want to consider that your copy of the Adobe Creative Cloud Desktop App is suspect. I am not sure if the Adobe Creative Cloud Cleaner Toll will deal with that. I think not, and a separate use of the Adobe tool to remove that app may be called for.

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

In addition, as you may already suspect a registry issue. If you have a registry maintenance tool (registry cleaner??) , you may want to run that post Cleaner Tool, and post Creative Cloud Desktop removal app, And defiantly before downloading a fresh new copy of the Adobe Creative Cloud Desktop App, and before using the Adobe Creative Cloud Desktop App to install LrC, etc.

https://www.lifewire.com/free-registry-cleaners-2626176

Not an Adobe employee, not an Adobe Tech

YOu might want to here from other members on this.

[louisd79464044]

I removed LR classic fully and cleaned with ccleaner after restarting the PC. Then reinstalled LR classic. First crash occurred again after 10 minutes... It must be a software problem! 

[GoldingD]

I removed LR classic fully and cleaned with ccleaner after restarting the PC. Then reinstalled LR classic. First crash occurred again after 10 minutes... It must be a software problem! 

By @louisd79464044

How did you remove? Please be specific, state all your steps

Do you get a crash report?

In Windows Event Viewer, Do you have an event that corresponds with the crash?

Did CCleaner find registry errors?

[louisd79464044]

In the event viewer I see the following error reoccurring:

Tijdelijke opslag van metagegevens is mislukt, resultaat=0x80072EFE voor container {CEC06439-C15A-56FF-83CD-A96E71863136}

Like I noticed it feels like a storage problem during work execution of LR.

Does this help?

Thanks,

Louis

[louisd79464044 · Accepted solution]

The problem is solved.  LR crashed whilst the latest version of Camera Raw did/does not accept the NVIDEA driver GTX 970M as GPU. Although the error was shown in PS only, LR worked slow and crashed from time to time, and PS did not. 

Adobe support was eventually able to fix the problem after I got an error telling me Camera Raw  was not able to accelerate the GPU.

[louisd79464044]

The problem was seemingly solved but still exists in LR version 13.3. Presently LR even crashes directly after startup and change of picture. I have attached a log to show what happens:

SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:499+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="InitializeLogger: -------- Initializing session logs --------"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:500+0200 ThreadID=15432 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: No operating configs found"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:500+0200 ThreadID=15432 Component=ngl-lib_kOperatingConfig Description="GetRuntimeDetails: Fallback to NAMED_USER_ONLINE!!"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:500+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="SetConfig: OS Name=WINDOWS_64, OS Version=10.0.19045.1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:500+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="SetConfig: NGLLibVersion=1.37.0.9, Environment=5, Runtimemode=NAMED_USER_ONLINE, NpdID="
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:501+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="SetConfig succeeded - SetConfig: ClientID=Lightroom_classic_ngl1, AppID=LightroomClassic1, AppVersion=13.3, NglRunMode=0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:501+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="SetConfig: Isotropic0.1715271324000.0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:501+0200 ThreadID=15432 Component=ngl-lib_SyncManager Description="SyncManager : Initializing SyncManager"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:502+0200 ThreadID=15432 Component=ngl-lib_DataStorageFs Description="DataStorageFs: mFeatureSupported set to 1 at start"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:502+0200 ThreadID=15432 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:502+0200 ThreadID=15432 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:502+0200 ThreadID=15432 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:502+0200 ThreadID=15432 Component=ngl-lib_SyncManager Description="StartSyncService: SyncService started"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:503+0200 ThreadID=15616 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:503+0200 ThreadID=15432 Component=ngl-lib_NglIngestManager Description="NglIngestManager : Initializing Ingest Manager"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:503+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:503+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:503+0200 ThreadID=15432 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest manager started."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:504+0200 ThreadID=2748 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest Process - Started"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:504+0200 ThreadID=2748 Component=ngl-lib_NglIngestManager Description="ProcessNglIngestEvents : Ingest manager State: Running "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:504+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key App Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:504+0200 ThreadID=15432 Component=ngl-lib_NglIngestManager Description="StartIngestService : Ingest Monitor success thread started."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:504+0200 ThreadID=12496 Component=ngl-lib_NglIngestManager Description="MonitorSuccessEventsThread : Ingest Success Event Monitor - Started"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:505+0200 ThreadID=15432 Component=ngl-lib_NglController Description="SetNglWorkflowParams: Custom CEF-Resource mode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:505+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: A"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:505+0200 ThreadID=15432 Component=ngl-lib_OSUtil Description="InitWebViewData: Webview version: 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:505+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key App Prefetched Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:506+0200 ThreadID=11796 Component=ngl-lib_OSUtil Description="GetCCDVersion: Successfully retrieved the version of CCD at C:\Program Files\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:506+0200 ThreadID=15616 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:506+0200 ThreadID=15432 Component=ngl-lib_OSUtil Description="GetWV2LocalControlState: No local config file found falling back to default browser sequence."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:506+0200 ThreadID=15432 Component=ngl-lib_NglController Description="VerifyAndSetNglWfDirPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: A"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Package Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=11796 Component=ngl-lib_OSUtil Description="GetNGLWFVersion: Successfully retrieved the version of NGLWF at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15432 Component=ngl-lib_NglController Description="VerifyAndSetCefResourcesPath: Path: C:\Program Files\Common Files\Adobe\Adobe Desktop Common\CEF"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15616 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: P"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:507+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Password..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:508+0200 ThreadID=11796 Component=ngl-lib_OSUtil Description="GetNGLWFHelperVersion: Successfully retrieved the version of NGLWF Helper at C:\Program Files\Common Files\Adobe\Adobe Desktop Common\NGL\adobe_licensing_wf_helper.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:508+0200 ThreadID=15616 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:508+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: P"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:508+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User DT..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:509+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: U"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:509+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User OS Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:510+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: U"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:510+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key User Profile..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:510+0200 ThreadID=15616 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:510+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: U"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:510+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key Username..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:511+0200 ThreadID=15616 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:511+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 8, lSyncAction: 0, key: U"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:517+0200 ThreadID=15432 Component=ngl-lib_OSUtil Description="SetEmbeddedBrowserVersion: EmbeddedBrowserVersion: CEF:116"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:518+0200 ThreadID=15432 Component=ngl-lib_NglController Description="SetNgluPath: adobe licensing helper not found in path from NglAppLibConfig, using from default location"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:519+0200 ThreadID=15432 Component=ngl-lib_NglController Description="NglController: constructor invoked in 5 license mode, NglRunMode - 0 & ReInitStatus failure ExtBrwAuth_Enabled:true"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:533+0200 ThreadID=17008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:539+0200 ThreadID=17008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:539+0200 ThreadID=17008 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:539+0200 ThreadID=17008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:752+0200 ThreadID=17008 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:752+0200 ThreadID=17008 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:752+0200 ThreadID=17008 Component=ngl-lib_InMemoryStorage Description="SetASNP Setting onLocalSignout as it does have a valid value, before - 10 , now - 404"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:752+0200 ThreadID=17008 Component=ngl-lib_NUSecureProfileFetcher Description="ValidateAndGetCachedSP : ASNP from cache successfully retrieved/validated"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:753+0200 ThreadID=17008 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile ASNP ID: e62c61f8-47ab-4a13-9c4c-e41fdb3bc2f9"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:753+0200 ThreadID=17008 Component=ngl-lib_NglAppLib Description="GetCachedNglProfile Status: Success"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:786+0200 ThreadID=17008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:786+0200 ThreadID=15616 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:786+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:786+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:787+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key App Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:789+0200 ThreadID=17008 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Prefetched Info; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_NUSecureProfileDao Description="GetPrefetchedSecureProfile : Prefetched ASNP not found"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_NUSecureProfileFetcher ErrorID=SPDaoLevelStatus:11 Description="ValidateAndGetPrefetchedSP : Failed to fetch prefetched ASNP"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_NglAppLib ErrorID=228 Description="GetPrefetchedNglProfile Status: Data Not Found : Cached NGL Profile"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:790+0200 ThreadID=17008 Component=ngl-lib_NglController Description="GetCachedProfile: Update refresh interval to 84960000 "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:795+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:53:795+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 0, lSyncAction: 1, key: A"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:824+0200 ThreadID=15432 Component=ngl-lib_NglController Description="InitializeProfileUpdates: invoked and running in headed mode"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:824+0200 ThreadID=15432 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 1 api: 0 data?: no workflow?: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:824+0200 ThreadID=15432 Component=ngl-lib_NglController Description="InitializeProfileUpdates: Initial internal status = 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:824+0200 ThreadID=15432 Component=ngl-lib_NglController Description="LogCurrentUser: CachedNotValidated UserID=2ea0912d2b0daf4785b39a2a02b9236818f579ac"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:824+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:825+0200 ThreadID=15432 Component=ngl-lib_GenericUtils Description="GetInstalledLanguagesFromApplicationXml: Installed languages are nl_NL"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:825+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as nl_NL"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:825+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered List contains nl_NL"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:825+0200 ThreadID=15432 Component=ngl-lib_NGLWorkflow Description="NglWorkflow: WorkflowExe LatestCEFWFVersion: 1.10.0.5"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:825+0200 ThreadID=15432 Component=ngl-lib_NGLWorkflow Description="operator (): Log IE Browser WF enabled: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:827+0200 ThreadID=15432 Component=ngl-lib_NglController Description="InitializeWorkflows: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:827+0200 ThreadID=15432 Component=ngl-lib_NglAppLib Description="SetAppRuntimeConfig: AppLocale=nl_NL"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:829+0200 ThreadID=21256 Component=ngl-lib_NUSecureProfileFetcher Description="GetDeviceTokenAndProfile : invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:830+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:831+0200 ThreadID=10876 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Platform is Not Virtual | VDI: 0 "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:831+0200 ThreadID=10876 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: Key=5c1d49d546d6b3278d17bd9d30eafc32357faccc3b675c2f19e9bd37e46bbe2a"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:831+0200 ThreadID=10876 Component=ngl-lib_NglController Description="SubmitSystemIngestEvents: DP API CNG functions success "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:832+0200 ThreadID=10876 Component=ngl-lib_NglController Description="SubmitWebViewIngestData: Webview runtime is installed."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:832+0200 ThreadID=10876 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Adobe Lightroom Classic\Lightroom.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:832+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:834+0200 ThreadID=21256 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:834+0200 ThreadID=21256 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:834+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:835+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:835+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:54:842+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://ims-prod06.adobelogin.com/ims/token/v4"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:049+0200 ThreadID=10876 Component=ngl-lib_OSUtil Description="<hidden>: Process path: C:\Program Files\Adobe\Adobe Lightroom Classic\Lightroom.exe"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:051+0200 ThreadID=2748 Component=ngl-lib_NglIngestStorageEvent Description="GetEventInfoJson : Error - Ingest Guid:39d7a365-eb13-49b0-8c4a-e92942d70218 SubCategory:WebViewStatus StatusCode:0 OsErrorCode:0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:053+0200 ThreadID=2748 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:053+0200 ThreadID=2748 Component=ngl-lib_NglIngestManager ErrorID=214 Description="GetAccessToken : Failed to fetch access token"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:054+0200 ThreadID=2748 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:054+0200 ThreadID=2748 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:054+0200 ThreadID=2748 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:054+0200 ThreadID=2748 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:055+0200 ThreadID=2748 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:057+0200 ThreadID=2748 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://cc-api-data.adobe.io/ingest"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:061+0200 ThreadID=9584 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:061+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:062+0200 ThreadID=21256 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceTokenInternal -> LogHttpResponse : clientId: Lightroom_classic_ngl1 | ScopeId: openid,AdobeID,creative_cloud,piip_read,firefly_api | UserAgent: N | HttpRequestStatus: 0 | HttpResponseCode: 200 | X-Debug-Id: 777bbfd7-72ad-426e-ba31-08b6029b0f75"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:062+0200 ThreadID=21256 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchAccessToken returned : 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:062+0200 ThreadID=21256 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken: IMS http request success, trigger update IMS status"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:063+0200 ThreadID=10072 Component=ngl-lib_NgluCommands Description="UpdateSSOFiles Updated flag file with value IMS_ACTIVE"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:064+0200 ThreadID=10072 Component=ngl-lib_NgluCommands Description="Update IMS status to file succeed"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:066+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:066+0200 ThreadID=21256 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:066+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: App Info_ATTRIBUTES; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:183+0200 ThreadID=9696 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 200"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:184+0200 ThreadID=2748 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:308+0200 ThreadID=15616 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:308+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupported: mLegacyStorageSupported set to 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:308+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SetLegacyStorageSupportedFromCapabilityFile: status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:308+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="RecurringSync: Executing the pending sync for key App Info..."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:309+0200 ThreadID=21256 Component=ngl-lib_SPVerifier Description="IsValidSignedProfile: Signature verification success"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:309+0200 ThreadID=21256 Component=ngl-lib_ServerConfiguredControlProfile Description="SetKeychainRouteToNGLU: setting mKeychainRouteToNGLU = 0 "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Fetching Information for User : Req-Id-afe68ee8-1876-4cfc-bb98-5beed9a5531d"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request about to start"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:310+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal detected Windows version >= 8.1, using auto proxy settings"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:314+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestASyncCallInternal: Calling endpoint https://lcs-cops.adobe.io/asnp/nud/v4"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:357+0200 ThreadID=15616 Component=ngl-lib_DataStorageFs Description="SaveItemToFsStorageImpl: key: App Info; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:357+0200 ThreadID=15616 Component=ngl-lib_SyncManager Description="SyncRunnable: returnStatus: 0, lSyncAction: 1, key: A"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:450+0200 ThreadID=10876 Component=ngl-lib_HttpRestConnectorForPost Description="OnCallBack: Received response with status 204"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:451+0200 ThreadID=21256 Component=ngl-lib_HttpRestConnectorForPost Description="SendHttpRequestSync: Request complete, received status 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:451+0200 ThreadID=21256 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-Request-Id: Req-Id-afe68ee8-1876-4cfc-bb98-5beed9a5531d"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:452+0200 ThreadID=21256 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: X-NGL-Desktop-ASNP-Flags: "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:452+0200 ThreadID=21256 Component=ngl-lib_COPWebAPIConnector Description="FetchSPAndWorkflow: Received 204 in http request"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:452+0200 ThreadID=21256 Component=ngl-lib_NamedUserCOPRetriever Description="GetCOP : Recieved a 204 "
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:454+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:454+0200 ThreadID=21256 Component=ngl-lib_NUSecureProfileFetcher ErrorID=COPRetrieverStatus:13 Description="GetDeviceTokenAndProfile : We have a valid access token but could not reach COPS, fill in userprofile from IMS"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglAppLib ErrorID=110 Description="GetLatestNglProfile Status: Unhandled Error"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 1 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="HandleV2Response: Handle NUL response (request 1 type 4 status 110 sequence initial)"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="ProcessV2Profile: request id: 1 api: 0 call-status: 110 profile-status: 110 sequence: initial workflow?: no spinner?: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile fetch got NO CONTENT response from server, use cached profile"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="ProcessV2Profile: Initial profile failure: licensed from cache (profile status 0)"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="LogCurrentUser: Cached UserID=2ea0912d2b0daf4785b39a2a02b9236818f579ac"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglController Description="NotifyData: request id: 1 api: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:455+0200 ThreadID=21256 Component=ngl-lib_NglSDKInterface Description="SetLatestProfileDataId: invoked with id: 1"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:456+0200 ThreadID=21256 Component=ngl-lib_NglController Description="StartRecurringAuthAndProfileChecks: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:55:456+0200 ThreadID=21256 Component=ngl-lib_NglController Description="EnableProfileRefresh: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:277+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetNglMenuItems: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:277+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:692+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetProfile: request 1 recieved"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetProfile: request 1 returned status 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetAMTData: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: invoked with Passed locales list as nl_NL"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetIntersectionOfLocalesList: Reordered locales list is identical to passed locales as no installed locales were found."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: Lightroom_classic_ngl1 clientScope: openid,AdobeID,creative_cloud,piip_read,firefly_api data?: yes workflow?: yes forceRefresh:no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:693+0200 ThreadID=15432 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 2 api: 2 data?: yes workflow?: yes"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:697+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:698+0200 ThreadID=15432 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:698+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:701+0200 ThreadID=21256 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:702+0200 ThreadID=15432 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:702+0200 ThreadID=21256 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:703+0200 ThreadID=21256 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:703+0200 ThreadID=21256 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:703+0200 ThreadID=21256 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 2 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:703+0200 ThreadID=21256 Component=ngl-lib_NglController Description="NotifyData: request id: 2 api: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:703+0200 ThreadID=15432 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:704+0200 ThreadID=15432 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:704+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetProxyCredentials: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:704+0200 ThreadID=15432 Component=ngl-lib_DataStorage Description="GetLastModifiedTime error 1168 data not found in storage."
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:705+0200 ThreadID=15432 Component=ngl-lib_FileHandlingUtilsWithLocking Description="ReadFile: Failed with os error code: 2 reason: No such file or directory"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:705+0200 ThreadID=15432 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: Username; status: 8 OsErrorCode: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:705+0200 ThreadID=15432 Component=ngl-lib_NglCommonLib Description="GetProxyCredentials - returned with : SecureStorageStatus:8 & NglStatusCode:242"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:822+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: request 2 recieved"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:822+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: request 2 returned status 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:976+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:976+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:977+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:26:58:977+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetCurrentUserEmail: invoked"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:570+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: invoked clientId: Lightroom_classic_ngl1 clientScope: openid,AdobeID,creative_cloud,piip_read,firefly_api data?: yes workflow?: yes forceRefresh:no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:571+0200 ThreadID=15432 Component=ngl-lib_NglController Description="ExecuteRequest: request id: 3 api: 2 data?: yes workflow?: yes"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:595+0200 ThreadID=16644 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:607+0200 ThreadID=16644 Component=ngl-lib_DataStorageFs Description="GetItemFromFsStorageImpl: key: User DT; status: 0 OsErrorCode: 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:609+0200 ThreadID=16644 Component=ngl-lib_IMSConnector Description="FetchAccessTokenFromDeviceToken : FetchCachedAccessToken returned : 0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:610+0200 ThreadID=16644 Component=ngl-lib_NglCommonLib Description="ImsAccessTokenInternal - returned with NglStatusCode:0"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:610+0200 ThreadID=16644 Component=ngl-lib_NglAppLib Description="ImsAccessToken Status: Success"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:610+0200 ThreadID=16644 Component=ngl-lib_NglController Description="ProcessImsResult: request id: 3 api: 2 status: 0 workflow?: yes spinner?: no"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:610+0200 ThreadID=16644 Component=ngl-lib_NglController Description="NotifyData: request id: 3 api: 2"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:675+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 recieved"
SessionID=42317250-32d5-445b-9a36-96922e908480.1717522013499 Timestamp=2024-06-04T19:27:13:675+0200 ThreadID=15432 Component=ngl-lib_NglController Description="GetImsAccessToken: request 3 returned status 0"