Lr Classic won't import photos

[countrycasita]

I subscribed to LR Classic and photoshop a couple of months ago and all has worked well until today. I suddenly can't import from a card reader.  It tells me that LR is not responding and sits there with an almost blank screen (one little empty box on left side).  I have restarted pc but no change.

When LR starts up it shows me the first screen (the whale image) then loads a few bits and then shows me the whale again.  Is it trying to load twice and getting confused?  I was previously running LR5.7 and use Windows 10.

Any suggestions please? Many thanks.

Paul 

[GoldingD]

First up, did a lock file get left behind. Commonly caused by an abnormal close (crash) /

see: https://helpx.adobe.com/lightroom-classic/kb/lightroom-error-catalog-cannot-be-opened-lrcat-lock.htm...

[GoldingD]

deleted

[GoldingD]

Second up, did you have a card in the card reader when starting lightroom, does removing that card before starting lightroom help?

Bad Card?

[GoldingD]

And if no card did not help, does unplugging the card reader (assuming external) help?

Bad card reader?

Bad USB cable

[GoldingD]

And, has the card reader always been plugged into the same port?

USB conflict?

[countrycasita]

Thanks so much for this help David.  I have unplugged the card reader and removed the card and immediately there were some import choices showing (C: and D:). Then I plugged the card reader back in and it found that as well.  Fantastic!!

I don't understand why this should be so but I don't need to!! I am still puzzled though by the way it appears to try to load twice -ie the two whale photos.  Still, not to worry, you have solved my problem.  Many thanks for quick thorough reply.

Paul