LR Crashing - Nvidia Drivers Sus

[JBedfordPhoto]

I've disabled GPU in LR's options, and it seems to be preventing the crashing that's been prevalent for the past two or three LR updates but making LR slower to use in the Develop module. 

[nikunj.m]

Hi, thanks for reaching out and we're sorry about the trouble! 

Have you tried reinstalling the NVIDIA drivers from scratch to check if that makes a difference? If not, we would recommend uninstalling the current drivers and installing the NVIDIA Studio drivers from scratch. 

Let us know if it makes a difference! 
Thanks,
Nikunj

[JBedfordPhoto]

Thank you for your suggestions. I'll try this and report back.

[JBedfordPhoto]

Here's the updated sysinfo file

[JBedfordPhoto]

Unfortunately, the crashing persists with the GPU turned on in preferences. Crashes mostly always happen at some point during an auto-mask process. 

Shows LR using 22GB of RAM and my 16GB of Graphics Memory is completely used up.

[GoldingD]

Graphics Processor Info: 

DirectX: NVIDIA GeForce RTX 5070 Ti (32.0.15.7652)

Init State: GPU for Export supported by default

User Preference: Off

and

The Adapter 2 looks odd, looks like a repeat of Adapter 1, but with an odd Video memory value. DO you have two RTX 5070 Ti GPU's installed? After a bit of Internet searching the Device ID for the RTX 5070 Ti is in fact 0x2c05, so yes, the NVIDIA RTX, but why listed twice?

Have you considered removing the GPU device driver, then reinstalling a fresh new copy, selecting custom for install type, as to force a clean install?

[JBedfordPhoto]

HI thanks for the follow up. I don't have 2 GPU's installed, in fact, my Intel 13700KF is graphics-free, so I really only have one possible GPU and it's the 5070 ti. I'm not sure why this is happening, but I'll attempt to do a clean driver install and report back.

[JBedfordPhoto]

Here's the updated sysinfo file with the fresh install of the Nvidia drivers.

[drtonyb]

@JBedfordPhoto 

Try deleting the GPU config file.

Quit LrC, then using Windows Explorer, go to this location

C:\Users\[your username]\AppData\Roaming\Adobe\CameraRaw\GPU

Delete all files and folders. LrC/ACR/LrD will recreate them as needed.

Restart LrC and check System Info to see if it has removed the duplicated NVIDIA adapter. You should only have two, the second is the Microsoft basic video adapter (Apapter #3 in your current System Info).

[JBedfordPhoto]

Thanks for the suggestions. I followed them and have included the new sysinfo file attached - still 3 adapters for some reason...? 

FYI when I reinstalled LR, I just went for 14.3 instead of the latest 14.3.1 to see if that changed anything...apparently it doesn't.

[JBedfordPhoto]

I figured out why 3 graphics adapters were showing...It was Meta's Virtual Monitor (due to a Quest 3 living on my system). I've disabled that adapter and will report back on stability issues soon.

[JBedfordPhoto · Accepted solution]

OK, so after disabling Meta's Virtual Monitor and a couple of hours of intensive LR usage including AI masking and other tasks that were resulting in constant crashes before it was disabled, things seem to be stable.

Meta's Virtual Monitor seems to be the culprit.