missing info overlay in Lightroom Classis

[judiths95958107]

The info overlay is missing for a few days now in Library and develop mode. I've updated my Mac and Adobe apps so I'm not sure where the problem lies (LR 14.5 and MAcOS Sequoia 15.6.1 ).

I've searched the internet and can not find a sollution and the j and i keys do not fix the problem.

Even after I deleted and reinstalled LR the problem still isn't gone, and now I cant't even see the file name in the grid.

Also I can not right click to send photo's tp Photoshop.

It would be very nice to have sollutions to fix both of these problems.

Thank you so much if you can provide solutions.

Judith

[AxelMatt]

For your the info overlay issue: try resetting the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

For your second issue, that you can't send images to Photoshop,  the info about the Photoshop version is missing. For the current version there's a known issue when the pathname of the image does includes sign as " ' ". Take a look here P: LrC 14.5 Edit in Photoshop does not work when o... - Adobe Product Community - 15458663 and see @Sameer K 's pinned

answer.

[judiths95958107]

Gooddag,

I've reset the preferences of LR like suggested manually by method 3. Unfortunately the problem has not been solved.
Are there other options I can try? Like I wrote before I also reinstalled LR.

Problem 2 has been solved. Thanks.

Greetings,

Judith

[AxelMatt]

What hs changed on you system before the issue occure?

Do you have checked that you have configured the appropriate overlay infos?

[judiths95958107]

Previous to the problem with info overlay I've updated LR and MacOS, so no way of telling what's the cause.

See the attachment for the current configuration and what is shown.

[AxelMatt]

.... See the attachment for the current configuration and what is shown.
By @judiths95958107

Sorry, but there's no attachment.

[judiths95958107]

Sorry. Now it's there 🙂

[AxelMatt]

Sorry. Now it's there 🙂
By @judiths95958107

No. I see nothing. you can't send attachments here. If you like to post a screenshot press the appropriate button.

[judiths95958107]

@ AxelMatt, thank you very much fot your help with posting the image. Previes I replyed on the recieved email, so that didn't work.

Even after the latest update LR classic 14.5.1 I still have this problem. So every help is welkom.

[AxelMatt]

The settings looks like ok to me. My settings are looks like as yours, but I'm on a Windows machine. And for me it works fine. 

One thing you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If it's help see here Troubleshoot GPU issues | Lightroom Classic (adobe.com) and check the different steps.

It is possible that this is a problem that only occurs on MacOS. Perhaps a MacOS user can say more.

[judiths95958107]

Thank you for the tip, but unfortunately it doesn’t fix the problem. 

In the meantime a new update for LR classic is installed, but that didn’t fix the problem either.

There is another problem that occurs. Might shine some light on the problem and give idees for the solution? 

When I set a colour label or stars, text shows that is is set, but it isn’t shown visually. Only when I restart Lightroom I can see the changes, like starts under the photo and a change in background colour after the photo.

It might be a MacOS thing, I don't now. But working with lightroom is getting more and more frustrating for me, I just want to have it fixed.

[judiths95958107]

I’ve deleted the preference file, manually in finder, and that didn’t work either. 

So I’ve tried the solution I also found on this community. I have down graded to 14.0 and the problem is gone. 

When I tried 14.0.1 part of the problem reoccurred, in develop I could’t see the overly but in Library it was shown.

So for now that is a temporally solution, because DOWNgrading is not what I want.

So hopefully Adobe can fix this problem very soon! Please.

[Jao vdL]

At the risk of sounding pedantic but have you tried hitting the "I" key on your keyboard or doing a command-I. I have noticed that sometimes, the info overlay doesn't show even when it is checked in the dialog. Pressing I a few times will bring it back.

[judiths95958107]

Yes, that was the first thing I tried. But you are right, I neglected to mention that above.

[Anshul_Saini]

Hi @judiths95958107,

Thank you for the detailed updates and for sharing everything you’ve tried so far. I tried this on my end, and I am unable to reproduce it in Lightroom v14.5.1 running on macOS 26 MacBook Pro M1 Max. For now, a couple more checks that may help narrow it down. First, please update to v14.5.1 again, then:
 1. Try a clean test catalog (File > New Catalog) to confirm it isn’t catalog-specific.
 2. Check if overlays behave differently in Loupe, Develop, Grid, or Compare. Sometimes, inconsistencies appear in just one view mode.
 

Please, copy-paste System Info (Help > System Info). This will help engineering see your exact GPU/driver/macOS stack.

In the meantime, staying on 14.0 (where overlays display correctly) is the safest workaround until a fix is released.

Thanks again for your patience and persistence in documenting the issue.

Best,
Anshul Saini