P: Facebook interface disabled and FB Publish Service Collections will be eventually removed

Explorer ,
Aug 01, 2018 Aug 01, 2018

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Yes, I'm aware that the interface to Facebook is disabled, but WHY have you removed ALL my published catalogues??? As I have published more than 1000 images to Facebook, I'm now completely blind on which image and when!!!! I have no problem to understand the disabling of the direct publishing, despite the fact that it leaves LR sometwhat crippled in the usability, but why did you remove all my history???????

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Adobe Employee , Aug 17, 2018 Aug 17, 2018
We have re-enabled access to collections for a temporary time period. Publishing capabilities will continue to remain disabled.  Please transfer the former Facebook collection to your personal collections.  More instructions can be found here: https://helpx.adobe.com/lightroom/kb/facebook-publish-service-error.html For Albums online removed by Facebook, you will need to contact Facebook support. 

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Adobe Community Professional ,
Feb 11, 2022 Feb 11, 2022

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I suspect that Facebook would have to fix issues on their service, that Adobe has no way to help. If Facebook support can't/won't restore albums then you are going to be out of luck.

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Explorer ,
Feb 11, 2022 Feb 11, 2022

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As this is an issue uniquely affecting Adobe customers, the hope is that Adobe would liaise with Facebook directly to rectify this. We as individuals have no way to get through to Facebook, as many of us have tried. Adobe, at a higher corporate level, surely has this ability. If we hadn't used Adobe services, this wouldn't have occurred, and it would be the right thing for them to step in.

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Adobe Community Professional ,
Feb 11, 2022 Feb 11, 2022

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My advice would be to move on. If Facebook was going to fix this, it would be fixed already.

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New Here ,
Feb 11, 2022 Feb 11, 2022

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I have been repeatedly reporting the problem to Facebook in the hopes that someone actually sees it and does something. I wonder if enough people do this enough times that they might have some incentive to intervene. 

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