P: Missing Profiles can cause presets not to appear in the UI

[Guest]

Hello everyone,

I'm having hard time trying to install this presets... I use lightroom from many years but I can not get around this problem. I've tried everything:
-checked and unchecked Show Partially Compatible Develop Presets (final state: checked)

-checked and unchecked Store preset with catalog (final state: unchecked)

-reset prefs

-delete prefs

-reinstall Lightroom Classic from CC

-check visibility on +>manage presets...

-tried to delete the folder of Settings and add then again

Here's the LINK to PRESET maybe you can help me.

Adobe Lightroom Classic v10.2 Camera Raw 13.2

Thanks

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

[vernon5E2E]

I offer outsource editing and my clients will sometimes send me their own original presets for each gallery. Recently, only the black and white presets will import into Lightroom and it's driving me crazy! Then if I try to import them again, it says they have already been inported but they don't show. I feel like I have tried everything. Her lightoom and mine are both updated to the newest version and I don't know what to do anymore.

[John R Ellis]

It's likely that you're tripping over a long-standing LR bug, where the presets you're trying to import reference profiles that haven't been imported into your LR:

https://community.adobe.com/t5/lightroom-classic-bugs/p-missing-profiles-can-cause-preset-installati...

You can see if that's the case by opening of the problem .xmp files and looking for lines like these:

   <crs:Look>
    <rdf:Description
     crs:Name="Test LUT Profile"

which will give you the name of the profile the preset references.  Ask your client to send along that profile (also a .xmp file) and import it into your LR with File > Import Develop Profiles And Presets -- the previously hidden presets you've been trying to import will now magically appear.

To help others, please let us know if this resolves your issue. If it doesn't, open one of the problem .xmp files in a text editor and copy/paste the entire contents in your reply here, and we can investigate.

[Joanne35527100r5gj]

Hi!
Having the same issue, I use Colour Passport Checker V2 to create the Profile, export file, re-start LR, and no-show.  Tried importing the profile, seems to import, restart LR does not show of profile, then try importing to be given a message that it's already installed. Working on a Windows setup.