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P: Tethering support requests and information

Adobe Employee ,
Aug 31, 2021 Aug 31, 2021

This post is applicable to Lightroom Classic.


ETAs for tethered support for specific cameras are not available.

 

Tethered Capture is a feature of Lightroom Classic that allows the direct connection of your camera to the Lightroom desktop environment. Images are imported into your Lightroom catalog as they are captured via the connected camera. 

New camera support for reading the raw files is generally added quickly after a camera is released by its manufacturer.  New camera support can be verified here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html


Tethered support for a particular camera model normally follows a version or two after the raw file support. Adobe relies on the manufacturer’s (Nikon & Canon) SDK (Software Development Kit) to facilitate the tethering of your camera to Lightroom. The timing of the release of a manufacturer’s support via their SDK greatly affects the time to release for tethered support. In addition, Adobe goes through a rigorous process of integrating the functionality of the SDK and tests tethering before support is announced.

To see if your camera is supported for tethering on your version of Lightroom, refer to this document: https://helpx.adobe.com/lightroom/kb/tethered-camera-support.html

If your camera is listed, but your Lightroom version is too old, you may need to update or upgrade to enable tethering.

If your camera is not listed, and your camera’s raw file isn't supported, you would need to check with the camera’s manufacturer to see if they support tethering via their SDK. 

Note: Not all camera manufacturers or models will necessarily receive tether support.

 

 

Rikk Flohr: Adobe Photography Org
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Community Beginner ,
Dec 14, 2022 Dec 14, 2022

Adobe,
it's been 3 months now, since I opened: ADB-26052006-M1Y1. There have been several updates for Lightroom, still Lightroom Classic is not able to shoot tethered with the Canon R5 C.
The R5 C is out since January 2022!
As I mentioned last time Capture One can do this for months already. What is your problem here? Why are you not implementing this?
Is Adobe for Hobbyists and Pros like me have to switch to Capture One to get our Cameras working now or what do you recommend?


This is really frustrating me and I'm considering to cancel the subscription finally.

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Explorer ,
Dec 14, 2022 Dec 14, 2022

Adobe is apparently very keen to lose customers to CaptureOne.

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Community Beginner ,
Dec 16, 2022 Dec 16, 2022

It's unbelieveable! This is the solution Adobe sent me via mail which proves not only that adobe doesn't care but also that customer support doesn't even understand the problem. Lovely!! They don't even get the difference between Tethering and opening raw files.

Thank you for contacting Adobe. Regarding the Camera supported case, I have rechecked with my Higher technicians and also I found the relavant article regarding this issue.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/canon-r5c-raw-support/m-p/12840734

Please go through the complete article and also the links which given in between.

And also please try the below steps:

Step 1 : Uninstall the Lightroom Classic application through the below link: 

https://swupmf.adobe.com/webfeed/CleanerTool/mac/AdobeCreativeCloudCleanerTool.dmg

Step 2: Restart the computer.

Step 3: Reinstall the Lightroom classic application through the creative cloud.

Step 4: Please go to system preferences > Security and Privacy > Full disk access > click on + icon > Application > select Lightroom classic > then open. 

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Explorer ,
Dec 16, 2022 Dec 16, 2022

Absolutly unbelieveable! 

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Explorer ,
Dec 14, 2022 Dec 14, 2022

I own the G85 and would like to tether it to Lightroom Classic on an M1 Macbook Pro.

 

I connect the camera via USB cable to the PC but LRc won't recognize it.

 

Is there a way to tether this camera to Lightroom so that when I take a photo I can immeditately see it on LRc ?

 

Thanks.

 

 

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Community Expert ,
Dec 14, 2022 Dec 14, 2022

Cameras with tethering support in Lightroom Classic (LrC) are listed here https://helpx.adobe.com/lightroom-classic/kb/tethered-camera-support.html You'll note that no Panasonic model is listed. You should probably check with Panasonic to see if they have a tethering plugin that can be used with LrC.

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Community Beginner ,
Dec 20, 2022 Dec 20, 2022

I bought a Canon R6 mark 2 but I can't thether it with Lightroom, maybe it's not supported? I need it to work in the studio.

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Community Expert ,
Dec 20, 2022 Dec 20, 2022

At Fiore, the Canon R 6 MK II was released Nov 2022 not supported for tether capture. It takes several months for Adobe to provide tether capture for new camera models.

 Example Canon R 7 was release in May 2022 tether capture support was provided in Dec 2022 with LrC update 12.1.

Surely Canon your camera manufacturer has provided you with Tether.support software?

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 14.5.1, PS 26.10; ) Camera Oly OM-D E-M1.
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Community Beginner ,
Dec 22, 2022 Dec 22, 2022

Thank you for your answer, yes of course I have Canon software for tethering, I'm used to using Adobe for a leaner workflow, however after your advice I tried to use it, I had some connection problems with the usb cable because in the settings of the R6 mk2 you have to make sure that some menu items are set correctly, after which I used Adobe LR with automatic import from a specific folder and after taking the photo with the Canon software I immediately find the raw file in the LR library . So now I can work, indeed I will tell you that the Canon live view is much more precise and there are many more options, if I get used to this working system I might not even use Adobe for tethering anymore. The only thing I don't like, I don't have the small shooting window directly in the software, I have to look for it on the desktop every time. Thanks for your help, I hope this helps others. Sorry for the mistakes, I don't speak English I used the translator.

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Explorer ,
Dec 22, 2022 Dec 22, 2022

Adobe, it is time you start to understand. You forced us into subscription model, so we are not customers anymore. As a customer, we can understand the properties of a product and then, decide whether to buy it or not. Forced by your greed into subscription models you took us this opportunity. We shall be lemmings, just paing while praying. But guys, you still don't understand. As subscriptors we are your owners. So we don't beg, we command. So Adobe, deliver or we we will stop feeding your mills for no output. Our patience is over. The first of the big 3 has understood their customers are left alone by Adobe and has reacted. Thank you Nikon, shame on you Adobe.

I decided to stop pouring money into a company which never delivered. Begging 12 years for keyboard customisation in LR. 12 years beging for proper performance in LR. 12 years begging for a swiss german keyboard shorcut scheme. And now begging a year for Z9 tether support. While you just take the money I have to earn with your tools not supporting me getting my work done.

Bye Bye Adobe, it's over now. You did neither deserve my money nor my trust as a stakeholder in your capabilities. You decided to let down the clientele who made you big. You took money for PS for decades and you never even got this product straightforward and cleaned up. You sit on your chairs for years not even thinking about investing in LRC to get it flawless and performant.

https://nikonrumors.com/2022/12/22/nikon-z9-now-comes-with-free-capture-one-23-licence-and-free-over...

 

Above shows you Adobe is done with Photographers. And I am done with you. You can't beleive how good it feels to fill my lungs with fresh air and breathe the wind of change.

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LEGEND ,
Dec 22, 2022 Dec 22, 2022

Nobody "forced" you to do anything; and you are not "photographers".

 

You not being happy with a particular aspect of Adobe's offer is your problem, and certainly not evidence that Adobe is "done with photographers".

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Engaged ,
Dec 22, 2022 Dec 22, 2022

Just to bust your illusions about adobe, here is an example of how AI is replacing higher-end photographers: https://petapixel.com/2022/12/21/photos-used-to-generate-ai-images-for-client-so-photographer-never-...

 

You are toast Keith and Adobe knows it.

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LEGEND ,
Jan 02, 2023 Jan 02, 2023

You can believe whatever you want about Adobe. The evidence doesn't support your (irrelevant and off-topic - what does AI have to do with Adobe's subscription model?) delusions.

 

I don't shoot the kind of banal, unchallenging tat that AI can conjure up. There's a lesson for you there, I expect. 

 

"Higher end" photographers? Good God..!

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Engaged ,
Dec 22, 2022 Dec 22, 2022

Martin, if you cannot see that Adobe is DONE WITH PHOTOGRAPHERS, you do so at your own peril. Ai is going to decimate all the lower end photographers to start with and Adobe is preparing for this.

 

The fact that they feel emboldened to demand from camera makers that they pay for Adobes software development to support tethering is just the first salvo. Adobe doesn't give a damn about you or the collective group of photographers because they can see the end of low end photography AND so can I.

 

If you shoot corporate headshots, your business is done. If you shoot low-end product work, your career is over and the list goes on. Embrace AI or die because Adobe doesn't care about you or us, because we are going to be a shrinking profit margin pretty damned soon. 

 

If you are old enough to remember, the stock photography market went the way of the dinosaur many years ago for the same reason. Adapt or die.

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LEGEND ,
Jan 02, 2023 Jan 02, 2023
quote

Ai is going to decimate all the lower end photographers

 

Only - by definition - photographers whose efforts are predictable and formulaic enough that an algorithm can figure them out.

 

Wildlife, bird, aviation, sport photographers - those of us who capture what's actually happening, as it's happening - have nothing to fear from AI, because AI will never, ever be able to predict the future and generate the image that accurately represents what I might be shooting there and then.

 

Maybe if you upped your game and shot interesting stuff, you wouldn't feel as threatened by Skynet.

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Explorer ,
Jan 02, 2023 Jan 02, 2023

I have a shoot coming up next week that requires tethered shooting and to my surprise Lightroom still doesn't support the Nikon Z9. The Z9 has been out for over a year now and the sdk has supported the Z9 for more than half a year but Lightroom hasn't included it?

Would it be fair to assume Lightroom will never support the Z9? (and therefore is becoming obsolete)

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LEGEND ,
Jan 02, 2023 Jan 02, 2023

Go back to the very first post in this thread, where the first two sentences say:

 

This post is applicable to Lightroom Classic.


ETAs for tethered support for specific cameras are not available.

 

Does that answer the question?

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Explorer ,
Jan 02, 2023 Jan 02, 2023

No, it does not.

If they drop support for a major camera, they should just tell us so we can stop paying for the subscription and find a working alternative.

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LEGEND ,
Jan 02, 2023 Jan 02, 2023

But they have not dropped support for a camera, where do you see that? (And in fact, Adobe has NEVER dropped support for a camera or camera manufacturer)

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Explorer ,
Jan 02, 2023 Jan 02, 2023

Then why is tethered shooting not working more than a year after the camera has been released? It's not like it's a niche camera,  it's the flaghship camera of one of the major brands and the best selling camera's on the market now, despite it's high price.

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New Here ,
Jan 09, 2023 Jan 09, 2023
Hello, I take the liberty of contacting you because my Canon R6 Mark II 
is not recognized in connected mode. However, in the summary of the update
it appears as compatible. I see the device visible in the corrections for example but
when I want to launch the connected mode, it tells me that no device is connected.
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Community Expert ,
Jan 10, 2023 Jan 10, 2023

While the Canon EOS R6 II raw files are supported by LrC, tethering is not. Cameras with tethering support are listed in the document found at https://helpx.adobe.com/lightroom-classic/kb/tethered-camera-support.html

 

 

 

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New Here ,
Jan 10, 2023 Jan 10, 2023
 
 
ah thank you very much i did not go to the right place...
So, I hope it will be updated soon 😕
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Community Expert ,
Jan 10, 2023 Jan 10, 2023

The R6 II is new camera and since Adobe require and updated SDK from Canon, the length of wait is initially for Canon to address. 

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Explorer ,
Jan 10, 2023 Jan 10, 2023

Per Adobe, the original R6 is compatible, but the mark II is not yet. It usually takes a couple LR updates for a new body to become compatible. Check the list here.

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